Windows 10: Albums dissappeared after resetting Photos app

Discus and support Albums dissappeared after resetting Photos app in Windows 10 Software and Apps to solve the problem; I have windows 10. I was using the Photos app trying to create an album, when every time I clicked "Create" the Photos app crashed. I went to the... Discussion in 'Windows 10 Software and Apps' started by Desparately seeking data, Feb 10, 2019.

  1. Albums dissappeared after resetting Photos app


    I have windows 10. I was using the Photos app trying to create an album, when every time I clicked "Create" the Photos app crashed. I went to the Photos App Settings and selected "Reset". The Reset says,"If the app isn't working right, we can try and repair it. THE APPS DATA WON"T BE AFFECTED". I clicked the "Reset" button. A check mark appeared next to Reset. I reopened the Photos app and all of my albums are gone. The pictures are in the folders or collection, but none of the albums I've created are there. I have no recent back up to restore from. The last back up was done in April 2018. How can I restore my lost albums?

    :)
     
    Desparately seeking data, Feb 10, 2019
    #1
  2. Ben N Win User

    Why did the photos app auto-create a random photo album?

    The automatic album creation is a new feature:

    (Source: Microsoft documentation.) It didn't add all the photos taken on that date because it thought some were too similar to others:

    Date and time are definitely taken into account when grouping the photos; a CNET article suggests there might be more complex logic too:

    The location would be determined from information embedded in the picture by the device that took it.

    Concerning the uninvited appearance of the app: That seems to be a bug experienced by many people with the management of Universal app processes. For some, it's caused by a certain version of DisplayFusion.
     
    Ben N, Feb 10, 2019
    #2
  3. photo app - How can I do a slideshow in an album? I only see the slideshow option outside of albums.

    Hi,

    Thank you for contacting Microsoft Community.


    • Are you referring to the slide show option in the photo app?
    I suggest you to follow the below steps for the slideshow option and check if it helps.


    • Open the “Photo App”

    • Go to any three options “Collection”, “Albums” and “Folders”.

    • Click on any “Photo” and press the key “F5” it will launch slide show.

    Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Feb 10, 2019
    #3
  4. Albums dissappeared after resetting Photos app

    Photo's app removes my photo's from an album

    Hi Dino,

    To help resolve you concern, what we suggest is to modify your photos properly. Follow these steps:


    • Select the Start

      Albums dissappeared after resetting Photos app 28805_en_1.jpg

      button, then select Photos.

    • Select Albums, select the album you want, then select
      Edit
      . Or, to start creating a new album, select New album , select the photos you want to include, and then select
      Done .

    • Do any of the following:

      • Type to enter a new title.

      • Select Add or remove photos, select the ones you want, then select
        Done .

      • To change the photo shown at the top, select Change cover, choose a photo, then select
        Done .
    You may also watch the video on this
    link
    for more information.

    Do let us know if you need further assistance.

    Regards.
     
    Raymond Ave, Feb 10, 2019
    #4
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Albums dissappeared after resetting Photos app

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