Windows 10: Alexa App doesn't open

submitted by /u/ditskiy
[link] [comments]

:)

 

Alexa App on Win10.

Win10 1909. Strange problem with Alexa app from MSoft Store.

Alexa on Win10 is the only Alexa device that will not play BBC Radio.

Me: (To DESKTOPPC Alexa) "Alexa, play BBC Radio 2"
Alexa: "Here's Radio 2"
App: (On DESKTOPPC) "BBC Sounds"
Silence.

Me: (To Echo Alexa in the Hallway) "Alexa, play BBC Radio 2 on DESKTOPPC"
Alexa: "Here's XXX" (A completely different TuneIn station)
App: (On DESKTOPPC) Plays the TuneIn station that I did not ask for!

I have the BBC Skill on the app. So I say...
Me: (To DESKTOPPC)... Open BBC.
Alexa: Choose a station or program.
Me: Play Radio 2.
Alexa: Here's Radio 2.
Silence. The above works fine on other devices.

I'm thinking this may be a Win10 settings problem, although I have no idea which. When I go into Sound Settings on Win 10 and choose "App volume device preferences" the volume slider against Alexa is greyed out. All other media/music apps are shown in blue and the slider can be adjusted. Kind of strange in that Alexa works (voice-wise) in all respects other than BBC radio. So for example if I say to DESKTOPPC.. Alexa Play Music ...it plays music. Despite that the App volume slider in Win10 settings is still inactive. This suggests the Alexa Win10 app installer is not installing properly.

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Alexa App for Windows 10

Hi Worried

Download the Alexa App from the Microsoft Store

https://www.microsoft.com/en-us/p/alexa/9n12z3c...

Then you need to link Cortana to Alexa, a full step by step can be found here:

https://www.lifewire.com/how-to-connect-alexa-t...

________________________________________________________

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research
any product advertised on the site before you decide to download and install it.

.