Windows 10: Alienware 15 R3 Windows Hello Not Working

Discus and support Alienware 15 R3 Windows Hello Not Working in Windows Hello & Lockscreen to solve the problem; How can i fix thiis? It stays like this the IR camera wont open for windows Hello. The driver of the camera is updated already. Any help there?[ATTACH]... Discussion in 'Windows Hello & Lockscreen' started by Ian LucasCP, Oct 13, 2019.

  1. IAN LUCASCP
    Ian LucasCP Win User

    Alienware 15 R3 Windows Hello Not Working


    How can i fix thiis? It stays like this the IR camera wont open for windows Hello. The driver of the camera is updated already. Any help there? Alienware 15 R3 Windows Hello Not Working e169a6c4-d75a-4025-9215-b81b201efbaa?upload=true.png

    :)
     
    Ian LucasCP, Oct 13, 2019
    #1
  2. TYATYAPATYA
    TyatyaPatya Win User

    Windows Hello not working on Alienware 15 r3

    Will you fix this problem on Alienware 15 r3?
     
    TyatyaPatya, Oct 13, 2019
    #2
  3. ALEXEY LUCHANINOV
    Alexey Luchaninov Win User
    Alexey Luchaninov, Oct 13, 2019
    #3
  4. JENNIFER CHA
    Jennifer Cha Win User

    Alienware 15 R3 Windows Hello Not Working

    Windows Hello not working on Alienware 15 r3

    Hi,

    Based on the issue that you are experiencing with Windows Hello, it's possible that it is caused by incompatible driver or software. For us to better assist you, we would like to ask for additional information. Please answer the following:

    • What is the current build and version of your Windows 10 device?
    • Have you made any recent changes or installed updates before this issue started?
    • Were you able to check for pending driver update for the camera?
    • What troubleshooting steps have you tried so far?

    We hope to hear from you soon.
     
    Jennifer Cha, Oct 13, 2019
    #4
Thema:

Alienware 15 R3 Windows Hello Not Working

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