Windows 10: Alienware M18X R2 hard freeze after idle time (hours - days)

Hi everyone!, I've been having an ongoing problem with random hard freezes after idle time, since the first day i picked up this Alienware M18X R2 1.5 years ago. Back Story, i picked up this M18X r2 with the dell OEM 330 watt power adapter with alot of problems, for if i recall 100$. it had water damage I'm assuming because of the some non working keyboard keys, and water spots behind screen. The Service tag on bottom of unit comes back to a different motherboard combination as well.. So motherboard has been changed out. Seller had no idea what it history was, and was not a computer person... I picked this up with 2 miss-matched 4GB ram sticks for 8GB total, a duck taped and missing hdd carrier, 250GB spinning HDD, a illegal version of windows 10 pro, missing almost every screw, loose hinges, a weak battery, but it worked, and at its heart has a i7 OC 2920XM and 4GB ATI 8970M graphics. So i rebuilt it from the motherboard out. New screen, keyboard, HDD carrier and HDD Clip for ribbon cable to MB, WiFI card, 32GB of DDR3 Ram (8GB x4), 1X 500GB SSD, twin pipe heat sink for the 2920XM CPU, new arctic silver 5 thermal paste, cleaned out both fans, battery, and even found alienware m18x screw set on ebay to finish it off... Then i updated to the A14 2019 Bios, installed Windows 10 Home using the sticker COA on bottom on laptop, and overclocked the 2920XM to about 4.5 GHz. But this hard freeze after idle issue continues. I leave this laptop on 24/7, and only restart when a update is needed.... or it hard freezes. I can boot up today, and use the laptop to game, browse, edit, everything completely fine, close out all programs and leave it... sometimes weeks will go past and it will never freeze, other times it might freeze within hours of booting up from the last freeze or update. To get it to turn off, i need to hold power button for 5 secs. It runs extremely cool, even hard gaming the fans never go above about 50%.. It has never locked up when using it.. Im kinda lost as to what the problem could be. I do not get any errors that i know of, but have not really looked into performance monitor or anything like that. I am willing to try anything to fix this issue. Thank You all Windows 10 Home build 19043 A14 Bios

:)

 

Alienware M18X R2 Questions (Screen, Keyboard, Service tag # and Spec)

That's going to be the plan. Parts are getting hard to find lol but ebay seems to be the best bet.

Dell OEM Alienware 18.4 inch screen $120 Dell ALIENWARE M18X Series 18.4" LCD Screen Display Assembly Genuine | eBay

And keyboard $89 NEW Original for Dell Alienware M18x M18x-R1 M18x-R2 Backlit keyboard | eBay
I figure with the keyboard, i can just transfer over the keys, would that work you think?

Otherwise she seems to be doing well.....

Thanks!

 

Alienware M18X R2 Questions (Screen, Keyboard, Service tag # and Spec)

Awesome thanks so much, placing the order as we speak. I looked on a google and did not find a thing, you are good!

 

Dell Alienware M18X R2 Specs Leak

Still not officially announced by Dell, the Alienware M18X R2 gaming laptop has once again found its way in the news thanks to a leak detailing its hardware. According to the latest scoop, the M18X R2 will pack a quad-core Intel (Ivy Bridge) processor - either the 2.3 GHz Core i7-3610QM, 2.6 GHz i7-3720QM or 2.7 GHz i7-3820QM, AMD (Radeon HD 7970M in CrossFire) or NVIDIA (GeForce GTX 660M or GTX 675M in SLI) graphics, up to 8 GB of RAM, and up to a 750 GB (7200 RPM) hard drive, and/or a solid state drive with a capacity of up to 512 GB.

The updated Alienware M18X will also feature an 18.4-inch (1920 x 1080) LED-backlit display, a Wireless HD card (optional), a 240 W or 330 W AC adapter, and two color choices - red and black.





Source: dell-lab.posterous.com