Windows 10: all Bluetooth headphones connecting as a 'hands free headset' instead of stereo speakers

Discus and support all Bluetooth headphones connecting as a 'hands free headset' instead of stereo speakers in Windows 10 Drivers and Hardware to solve the problem; normally when you pair and connect a bluetooth earphone/headphone to a windows 10 pc it it will say "connected, voice, music" on the bluetooth and... Discussion in 'Windows 10 Drivers and Hardware' started by Radical Traffic Cone, Jul 21, 2021.

  1. all Bluetooth headphones connecting as a 'hands free headset' instead of stereo speakers


    normally when you pair and connect a bluetooth earphone/headphone to a windows 10 pc it it will say "connected, voice, music" on the bluetooth and other devices menu right under the device name, but for some reason on my fresh install of windows on my desktop PC, whenever i pair it opens a window automatically called 'bluetooth device control' and it just says 'connected' and i can't use my earphones as stereo earphones, instead it's 'hands free audio', there is no option to switch to a stereo option when you click on the speaker icon in the task bar.hear is a video example of what happens for

    :)
     
    Radical Traffic Cone, Jul 21, 2021
    #1
  2. MisterEd Win User

    Stereo Bluetooth Headphones do not reproduce stereo sound

    Bluetooth 4.x headsets (headphones with microphone) have two modes:
    1. Stereo headset speakers with NO microphone
    2. Mono headset speakers with microphone

    I see in the listing for your headphones it shows a microphone. Make sure your the audio is configured correctly so that you have stereo headphone speakers.

    With your headphones connected with Bluetooth

    Left-click on little speaker (bottom right on desktop)


    all Bluetooth headphones connecting as a 'hands free headset' instead of stereo speakers [​IMG]


    You should see current speaker for computer
    In this example headphones in stereo is selected


    all Bluetooth headphones connecting as a 'hands free headset' instead of stereo speakers [​IMG]


    If you click on Headphones you will bring up all options


    all Bluetooth headphones connecting as a 'hands free headset' instead of stereo speakers [​IMG]


    To see more…
    Right-click on little speaker (bottom right on desktop)


    all Bluetooth headphones connecting as a 'hands free headset' instead of stereo speakers [​IMG]


    Select Sounds from list


    all Bluetooth headphones connecting as a 'hands free headset' instead of stereo speakers [​IMG]


    If you want Stereo Headphones but NO microphone

    Select Playback tab
    Make sure Headphones is the current playback device


    all Bluetooth headphones connecting as a 'hands free headset' instead of stereo speakers [​IMG]


    Select Recording tab
    Make sure Microphone array (or similar) is the current recording device


    all Bluetooth headphones connecting as a 'hands free headset' instead of stereo speakers [​IMG]
     
    MisterEd, Jul 21, 2021
    #2
  3. MisterEd Win User
    Computer Won't Use Headphone Mic

    Are you using a wired or wireless connection?

    If you are using Bluetooth you will find there is a gotcha when using a headset with a microphone. With Bluetooth 4.x there is not enough bandwidth for both the headset's stereo speakers and the microphone at the same time. If the headset's speakers are used in mono mode then the microphone will work. Here is the information from my computer:
    I I left-click on speaker icon on taskbar tray I see my options for the speakers:

    • Speakers (Realtek High Definition Audio) = Laptops built-in speakers
    • Headphones (Arctis 3 Bluetooth Stereo) = Headphones stereo mode
    • Headphones (Arctis 3 Bluetooth Hands-Free AG Audio) = Headphones mono mode
    I found out that if I select "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)" the headset microphone will work.

    all Bluetooth headphones connecting as a 'hands free headset' instead of stereo speakers [​IMG]


    However, I found that next time the computer might choose "Headphones (Arctis 3 Bluetooth Stereo)". Then the headset speakers will work but the the headset microphone will not work.

    To ensure that the right selection is always done automatically I have to go further and set the default to "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)".
    Note I can always override this at any time. To do this...
    I right-click on speaker icon on taskbar tray and left-click on Sounds

    all Bluetooth headphones connecting as a 'hands free headset' instead of stereo speakers [​IMG]


    The first tab Playback is for the speakers

    • Headset = Headphones mono mode
    • Headphones = Headphones stereo mode
    • Speakers = Laptops built-in speakers

    all Bluetooth headphones connecting as a 'hands free headset' instead of stereo speakers [​IMG]



    The second tab Recording is for the microphone

    • Headset = Headset's microphone
    • Microphone Array = Laptop's built-in microphone
    • Stereo Mix = N/A

    all Bluetooth headphones connecting as a 'hands free headset' instead of stereo speakers [​IMG]


    To ensure that both the headset speakers and microphone work at the same time I set the default playback to Headset. This will put the headset in mono mode and allow the microphone to work. Note that if I disconnect the headset the computer will automatically revert back to using the built-in speakers and microphone.
     
    MisterEd, Jul 21, 2021
    #3
  4. taward Win User

    all Bluetooth headphones connecting as a 'hands free headset' instead of stereo speakers

    Bluetooth headphones connect but headset portion does not


    All,

    I have a surface pro 4, fully updated. I also have a pair of Revo bluetooth headphones. They also feature blutetooth calling capabilities (i.e. microphone).

    I used to connect these without a problem. Recently something strange has been happening. Now when they connect on the headphones (i.e. stereo audio only) is recognized as an audio device.

    Normally Windows recognizes headsets like this as two separate devices - headphones for audio and headsets for calling. I can confirm that device manager sees them both as functioning normally. But, as shown below, the headset portion is showing as disconnected. But there is no way to connect it.


    all Bluetooth headphones connecting as a 'hands free headset' instead of stereo speakers [​IMG]


    I have uninstalled and deleted the device and re-paired it. Nothing works. Thoughts?
     
    taward, Jul 21, 2021
    #4
Thema:

all Bluetooth headphones connecting as a 'hands free headset' instead of stereo speakers

Loading...
  1. all Bluetooth headphones connecting as a 'hands free headset' instead of stereo speakers - Similar Threads - Bluetooth headphones connecting

  2. Bluetooth headset audio problems (hands-free unusable, stereo choppy)

    in Windows 10 Drivers and Hardware
    Bluetooth headset audio problems (hands-free unusable, stereo choppy): Hi, and thank you for following me on this journey trying not to pull my hair from my head as I try to enjoy music on my new laptop. Long story short: I've treated myself to an "ASUS TUF506IV-AS76 TUF A15 Gaming Laptop", but I'm bumping into some issues as I've started using...
  3. Bluetooth audio device only connects as hands-free audio headset; disconnects headphone/stereo

    in Windows 10 Drivers and Hardware
    Bluetooth audio device only connects as hands-free audio headset; disconnects headphone/stereo: Hello, While there have been issues like mine in the past, I think mines a little special. I've been able to connect my bluetooth headset, howeverI would prefer to use it as an audio output only. In the past I have been able to do this, however now I've run into some...
  4. Bluetooth headset Hands-Free AG audio no stereo sound

    in Windows 10 Ask Insider
    Bluetooth headset Hands-Free AG audio no stereo sound: I have a Bluetooth 5.0 sony headset which I use with both a laptop and a phone. When I switch from the phone to the laptop it connects fine but it displays Connected (voice) instead of Connected (voice, music) and the sound has terrible quality, no stereo sound. The Windows...
  5. Bluetooth Headset unable to switch between "hands-free" and Stereo

    in Windows 10 Drivers and Hardware
    Bluetooth Headset unable to switch between "hands-free" and Stereo: I had what seems to be a fairly common problem with my Bluetooth headset. the audio would sound canny and horrible most of the time. i found a solution that said to uncheck the "Hands-free Telephony" box under the services tab, in devices, for the headphones. doing so allowed...
  6. Bluetooth stereo and hands free

    in Windows 10 Drivers and Hardware
    Bluetooth stereo and hands free: okay so I bought a wireless headphone a week ago and it works perfectly on my devices but as soon as I connect to windows it separates my headphone into two profiles one as a bluetooth headphone which allows me to hear audio fine and the other profile is bluetooth headset...
  7. Bluetooth headset will only show as hands-free device, but not stereo.

    in Windows 10 Drivers and Hardware
    Bluetooth headset will only show as hands-free device, but not stereo.: I'm using SkullCandy Crusher headphones with a dell windows 10 PC. They were working before I went on vacation. Before vacation, in the sound control panel the headset would show up twice, one as stereo, and one as hands-free AG. I would have the Stereo one as my default...
  8. JBL Flip 3 speakers only connecting as Hands-Free device instead of Stereo.

    in Windows 10 Drivers and Hardware
    JBL Flip 3 speakers only connecting as Hands-Free device instead of Stereo.: My JBL Flip 3 Speaker when connected via Bluetooth is not connecting as stereo speakers. It's not responding when I tried manually reconnecting it from Sound Control Panel. It is however connecting as hands-free device but audio quality is very poor. Please help. [ATTACH]...
  9. Surface Headphones will not switch Bluetooth profiles from Hands-Free to Stereo

    in Windows 10 Drivers and Hardware
    Surface Headphones will not switch Bluetooth profiles from Hands-Free to Stereo: Hello, I am using the Surface Headphones for both music and softphone applications such as dialpad and shoretel connect. When the headphones are initially turned on, the stereo audio (headphones profile) is playing and is great. However, if I need to jump onto a call, the...
  10. bluetooth speaker not working in stereo mode, instead working as hands free

    in Windows 10 Drivers and Hardware
    bluetooth speaker not working in stereo mode, instead working as hands free: hi everyone, I have a Harman Kardon Aura studio 2 speaker, when I connect the speaker to my laptop, the stereo speaker disables as soon as I test the sound and it goes to the hands free mode, what should I do?...