Windows 10: All data lost after WIN 10 update?

An hour before, my computer underwent an automatic update. After update, I could not login in. Then I re-boot and then I could log in. Unfortunately, I found all data in the Document lost.



I browsed the computer files and found the data were in another “Document” so Imoved all data from that Document to the new document. Then I logged out my account and logged in again. Now all data in the new Document lost and I could not find elsewhere in the computer in drive C:



I sought assistance form MS web site. I then follow the MS instruction to restore the Window to that point before update. However I still cannot find my lost data.



What should I do to recover my lost data?

:)

 

Lost data from hard drive, what to do now?

Well, I'm sorry to hear that it's a WD My Passport that failed on you, @tomhenry ! *Frown
I'd recommend you to try using a different USB cable with it and see if that will help your system to detect it without it disconnecting.
I'd also suggest you to go to Disk Management and see how the drive is listed there. It won't hurt to check up on the health and SMART status of the HDD by running the QUICK and EXTENDED tests from the WD's Data LifeGuard Diagnostics. Here's a link to the available software: http://products.wdc.com/support/kb.ashx?id=11ZOpD

Give these troubleshooting steps a try and keep us posted with the results!
SuperSoph_WD

 

Lost Data After Update

Hello Maddalen,



Thank you for writing to Microsoft Community Forums.

1. Which update was installed on your PC?
   
2. Which version of Windows 10 you are using currently?
   
3. Are you trying to access apps using the hot bar?
   

I suggest you to refer the article on
Find lost files after the upgrade to Windows 10.



Please get back to us with detailed information to assist you better with the issue.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Win 10 1709 Update


This update was installed on my HP laptop yesterday morning. It caused me many problems. My browser lost all of it's bookmarks, my Start Screen lost all the tiles that I had setup, it caused most of my programs to be lost. My computer basically looked like a brand new Win 10 install had happened, just a few items on the Taskbar and a few icons on the desktop. I attempted to uninstall this update, only to now have a computer that wants me to put the Win 10 media in to either repair or install Win 10. My next step will be to remove the drive to recover as much of my data as I can, and then to reinstall Win 10, doing a Format of the drive as I do it. This is not the first time that an update has caused me problems. I sometimes wonder if these updates are tested before being dumped on us.