Windows 10: All intel graphics driver causes black screen/pixelated/pink

Discus and support All intel graphics driver causes black screen/pixelated/pink in Windows 10 Graphic Cards to solve the problem; It's been roughly a week of research, trying different solutions to fix this problem but no dice. Strange thing is that I am able to install the Intel... Discussion in 'Windows 10 Graphic Cards' started by atomx1, Aug 4, 2019.

  1. atomx1 Win User

    All intel graphics driver causes black screen/pixelated/pink


    It's been roughly a week of research, trying different solutions to fix this problem but no dice.

    Strange thing is that I am able to install the Intel driver in safe mode with no screen problems. The problem occurs only when booting into normal windows. The only exception for the screen working using normal boot is if I use the Microsoft Basic Display Adapter driver instead of the Intel HD Graphics 5500 driver.

    Description of the problem (with Intel drivers installed) :
    1. When I hit the login screen, I get some pixelation on the screen (not too much)
    2. Randomly I get a black screen after logging in with only the cursor showing. The only thing I can do then is to wait and sometimes the screen comes back, or to use ctrl+alt+del.
    3. When the screen does work, it is very pixelated with a lot of pink pixels as well as pixelated text.

    Things I've tried:
    1. System restore
    2. Reinstalling/resetting the os and wiping out everything including all partitions
    3. Installing all the Intel driver versions and ones from my laptops manufacturer website
    4. I've tried chkdsk and sfc /scannow commands
    5. Using DDU to clean out drivers before installing new drivers. Also used Easy Driver to find the best drivers to update with
    6. Stopping windows from auto updating when installing drivers I want to test.
    7. Cleaned out the laptop hardware and fans
    8. Tried a second monitor using HDMI (problem persists on second monitor)

    System information:
    1. Lenovo Edge 15 80k9
    2. Windows 10 home edition 64 bit
    3. Intel Hd graphics 5500

    I'm at my wits end here and really need it to work asap. Hope someone can help fix this issue. Any other information needed I can supply. Thanks in advance!

    :)
     
    atomx1, Aug 4, 2019
    #1
  2. atomx1 Win User

    All intel graphics driver causes black screen/pixelated/pink

    It's been roughly a week of research, trying different solutions to fix this problem but no dice.

    Strange thing is that I am able to install the Intel driver in safe mode with no screen problems. The problem occurs only when booting into normal windows. The only exception for the screen working using normal boot is if I use the Microsoft Basic Display Adapter driver instead of the Intel HD Graphics 5500 driver.

    Description of the problem (with Intel drivers installed) :
    1. When I hit the login screen, I get some pixelation on the screen (not too much)
    2. Randomly I get a black screen after logging in with only the cursor showing. The only thing I can do then is to wait and sometimes the screen comes back, or to use ctrl+alt+del.
    3. When the screen does work, it is very pixelated with a lot of pink pixels as well as pixelated text.

    Things I've tried:
    1. System restore
    2. Reinstalling/resetting the os and wiping out everything including all partitions
    3. Installing all the Intel driver versions and ones from my laptops manufacturer website
    4. I've tried chkdsk and sfc /scannow commands
    5. Using DDU to clean out drivers before installing new drivers. Also used Easy Driver to find the best drivers to update with
    6. Stopping windows from auto updating when installing drivers I want to test.
    7. Cleaned out the laptop hardware and fans
    8. Tried a second monitor using HDMI (problem persists on second monitor)

    System information:
    1. Lenovo Edge 15 80k9
    2. Windows 10 home edition 64 bit
    3. Intel Hd graphics 5500

    I'm at my wits end here and really need it to work asap. Hope someone can help fix this issue. Any other information needed I can supply. Thanks in advance!
     
    atomx1, Sep 29, 2019
    #2
  3. atomx1 Win User
    All intel graphics driver causes black screen/pixelated/pink

    The only reason I've done numerous things is because of the problem I am having now with the Intel drivers being problematic. Otherwise I wouldn't have done anything this drastic. Kinda desperate for a fix at this point. I don't go willy nilly changing things; the stuff I've done is from other thread suggested fixes for similar problems to mine.
     
    atomx1, Sep 29, 2019
    #3
  4. All intel graphics driver causes black screen/pixelated/pink

    Black Screen after Installing Intel (R) HD Graphics Driver

    There seems to be no clear answer about Intel HD Graphics driver causing trouble with screens. Having wandered throughout the internet, I realized no solution was working for me. Then I went back to my computer to study the installation logs. It is from
    there that I found the problem with black screen upon installing intel hd graphics drivers. Apparently, installation always stopped due to the computer's power plan/policy. It happens that the intel graphics driver won't work with the default Balanced Power
    Plan, which seems to be the default when installing Windows 10 1803. Therefore, to correct the black screen, I entered into Safe Mode and reinstalled the problematic intel graphics driver, then went to the Control Panel > Hardware and Sound > Power Options.
    Under the Balanced (recommended) option, I selected Change plan settings > Change advanced power settings, then expanding the 'Intel (R) Graphics Settings > Intel (R) Graphics Power Plan', I set both On battery and Plugged in to "Maximum Performance". Then
    I restarted my computer and voila! It worked. No black screen again.
     
    LemurLeison, Sep 29, 2019
    #4
Thema:

All intel graphics driver causes black screen/pixelated/pink

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