Windows 10: All my virus protections are shut off on my personal PC, I dont know whats going on

submitted by /u/Beanger11
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:)

 

What are these files? I dont know what is going on?

I went to defragment my new laptop and realized that besides the C drive, there are 3 others random ones. Here are their exact names:

• PBR Image
• WINRETOOLS - (which is 14% fragmented and says it needs optimization, but for some reason it wont optimize)
• \\?\Volume{abb1408d-f2e1-4108-a5f7-d8e97ae14085}\ - (that is the exact name which is freaking me out, is this a virus?)

Quick info about the laptop, I bought it recently, and upgraded from window's 8 to 10. It's a Dell.

Im a student with limited knowledge and exams around the corner. I dont want anything affecting my work, but I also dont want to put off anything serious with this laptop. I just want to know what these are and if/how I can get rid of them.

 

Virus Protection

I'd Suggest You Better Skip The Idea of Using Those Security Suites. Better Use Some Free To Use Yet HIghly Rated For VIrus Protection Engines. Here's What I Suggest Top Three...


1. Avira AntiVir Personal Classic Edition
2. Avast! Home Edition
3. AVG Free

Avira Is Found To Trigger Less False Alarms Than Anyother AV (Even Paid Don't Have That Kind'a Accuracy), & Is Much Better Than some of The Paid Ones. Next Is Avast!, For It's Individual Scanner Protection & It's Unique VRDB (Virus Recovery Database) Feature.

If You're Looking For Firewall Protection Then Again, The Free Stuff Come To The Rescue.


1. ZoneAlarm Free
2. Comodo Firewall Pro.
3. PC Tools Firewall

We All Know How Good ZA Firewall Can Be..! Comodo Has Passed All The Leak Test That Can Be Serious For Your System Security. PC Tools Is Not New To The Scene Here, Still Has Very Good Firewall With Less Questions Asked, Recomended For NewBie.

 

My virus protection has been shut off by my 'organization"

Hi Traci and welcome to Tenforums.
I would suggest doing an in-place repair install to try and resolve this problem.
Basically, you download the ISO file to your desktop, right-click to "mount" it, and run setup.exe.
You can watch the video in this tutorial to get an idea of how it's done:

Repair Install Windows 10 with an In-place Upgrade

In addition, you could put the new feature update on your system this way at the same time.