Windows 10: All of my USB Controller drivers suddenly stopped working

Discus and support All of my USB Controller drivers suddenly stopped working in Windows 10 Drivers and Hardware to solve the problem; Everything was working fine - I went out for about an hour and came back to my PC and the mouse and keyboard had stopped working. They work fine in... Discussion in 'Windows 10 Drivers and Hardware' started by Pareeeee, Jun 1, 2019.

  1. Pareeeee Win User

    All of my USB Controller drivers suddenly stopped working


    Everything was working fine - I went out for about an hour and came back to my PC and the mouse and keyboard had stopped working. They work fine in BIOS and in the Automatic Repair screen so I know it's a Windows issue, not a hardware one.

    I was finally able to borrow a PS/2 keyboard yesterday (which is awful to navigate without a mouse *Shock) and navigated to Device Manager where I discovered that all of the USB ports, controllers etc. have the little warning icon.

    Device manager tells me that the driver might be missing or corrupted, but when I click "Update Driver" it contradicts itself by saying I already have the best drivers available! (Thanks Microsoft! *Rolleyes)

    Anyway, the only thing I can think of that I've done recently is update my graphics card drivers - but I have since rolled them back. I suppose a Windows Update could have taken place during that hour I was out.

    I have tried the following:
    - Plugging in USB devices into every port. None of them are recognized.
    - Uninstalling all of the USB device drivers - they just come back as soon as I refresh "scan for hardware changes
    - Windows updates
    - Installing the drivers straight from my motherboard manufacturer website (Windows doesn't want me to install those *Rolleyes)
    - No options to roll back drivers
    - Updating from Device Manager
    - Disabling / Enabling from Device Manager
    - Disabled "Fast Startup" (as suggested elsewhere)

    PS: I apologize in advance for the phone pics but it's too hard to do this on my PC with only a keyboard.


    All of my USB Controller drivers suddenly stopped working [​IMG]



    All of my USB Controller drivers suddenly stopped working [​IMG]



    All of my USB Controller drivers suddenly stopped working [​IMG]



    All of my USB Controller drivers suddenly stopped working [​IMG]


    :)
     
    Pareeeee, Jun 1, 2019
    #1

  2. Xbox one controller suddenly not working with Windows 10

    Problem description:

    - Xbox One controller now listed in Device Manager as "Unknown USB Device (Device Descriptor Request Failed)"

    - I get the following "USB device not recognized" notification when connecting Xbox One controller:

    The last usb device you connected to this computer malfunctioned

    Troubleshooting steps taken:

    - Restart computer multiple times

    - Try with 2 additional USB cables

    - Try all 3 cables in different USB slots

    - Uninstall controller in Device Manager, then reconnected controller. Devices is re-added with same error message:

    "Unknown USB Device (Device Descriptor Request Failed)"

    Observations:

    - When I tried plugging controller into the keyboard's built in USB sockets, it caused the keyboard and mouse to suddenly stop working and appear to power down until restart.

    - This controller has never had this problem on this device in the past, and has previous worked perfectly with all 3 cables I used in testing.

    Any additional troubleshooting steps you can suggest? Thanks in advance.
     
    Nathan2014, Jun 1, 2019
    #2
  3. USB composite device "driver error"

    Can you send us a screenshot of the error message? We suggest uninstalling and re-installing USB drivers and check if the issue persists. To do that, please follow these steps:

    • Right-click on the Start button and select Device Manager.
    • Expand Universal Serial Bus controllers.
    • Right-click on the first USB controller under Universal Serial Bus controllers, and then click on
      Uninstall to remove it.
    • Repeat these steps for the entire USB controller under Universal Serial Bus controllers.
    • Restart the computer. Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.

    Regards.
     
    Aileen Alf, Jun 1, 2019
    #3
  4. All of my USB Controller drivers suddenly stopped working

    USB ports suddenly stopped working!

    Hi KathleenGroves

    Greetings! I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    1 - Scan for hardware changes

    Windows Key + X > Click Device Manager > Click the topmost entry i.e. your device > Click Action in Menu > Click Scan for hardware changes > Reboot your computer

    2 - Check your power management settings

    Windows Key + X > Click on Device Manager > Expand the Universal Serial Bus controllers > Double-click the first USB Root Hub device in the list, and click the Power Management tab > Un-check the Allow the computer to turn off this device to save power checkbox
    & OK > Do this for other USB Root Hub devices if listed

    Reboot your computer

    3 - Disable and enable USB controllers

    Windows Key + X > Device Manager > Universal Serial Bus controllers > Right click on each entry beneath this one by one and Uninstall > Reboot your computer to automatically install these

    4 - Fix USB Root Hub

    Windows Key+X > Click Device Manager > Expand Universal Serial Bus controllers > Right-click USB Root Hub option and click Properties > Go to Power Management tab and uncheck the Allow the computer to turn off this device to save power. Click OK. > If you have
    more than one USB Root Hub, repeat this step for all

    5 - Update / Reinstall Generic USB Hub

    Windows Key+X > Click Device Manager > Expand Universal Serial Bus controllers > Right click on USB Hub > Select Update Driver Software > Browse my computer for driver software > Click on Let me pick from a list of device drivers on my computer > From the list,
    select Generic USB Hub > Next and follow onscreen instructions > Reboot your Computer

    If problem not solved, right-click USB Hub of your USB drive and select Uninstall

    Reboot your Computer to install driver automatically

    Do let me know if you have any more question or require further help.
     
    Vijay_Verma, Jun 1, 2019
    #4
Thema:

All of my USB Controller drivers suddenly stopped working

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