Windows 10: All the PC sounds disappear when I call someone on Discord or open any voice comms

Discus and support All the PC sounds disappear when I call someone on Discord or open any voice comms in Windows 10 Customization to solve the problem; Hi, So I have a Bluetooth Headphone as well as a Bluetooth Speaker. They seem to work fine, I am able to hear sounds with no issue. But when I... Discussion in 'Windows 10 Customization' started by Ashwini27, Oct 12, 2020.

  1. Ashwini27 Win User

    All the PC sounds disappear when I call someone on Discord or open any voice comms


    Hi,


    So I have a Bluetooth Headphone as well as a Bluetooth Speaker.

    They seem to work fine, I am able to hear sounds with no issue.


    But when I join any voice comms discord voice channel for example, the rest of the sound coming from my PC goes away and I am only able to hear the sound of other people connected to the voice channel.

    As soon as I exit the voice comms, I am able to hear everything again.


    Is there a fix for this ?



    Let me know if you need any more information.


    Thanks,

    Ashwini

    :)
     
    Ashwini27, Oct 12, 2020
    #1
  2. Louie_101 Win User

    discord on PC slow?

    Hi there! I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. Hope you're doing well and safe there.

    You may try some solutions below that might help fix the problem:

    Solution 1: Close Unnecessary Programs

    It’s common to see Discord lagging if you’re running multiple programs on your PC, because some of them may conflict with Discord. To solve the problem, you can try ending unnecessary programs.

    You just need to press Shift + Ctrl + Esc to open Task Manager. Then right-click the program you don’t use currently and select End task to close it. After you close all the unnecessary applications which run with Discord at the same time, you can check if
    your Discord works fine.

    Solution 2: Turn Off Hardware Acceleration

    Another way to fix Discord lagging issue is turning off Hardware Acceleration. You can follow the steps below.

    Step 1: Run Discord and go to Settings.

    Step 2: Click Appearance from the left pane and toggle off the switch button of Hardware Acceleration.

    Step 3: In the pop-up window, click Okay to confirm the operation. Then restart your Discord to see if Discord lagging issue is fixed.

    Solution 3: Clear Discord Cache Files

    If too many cache files and cookies are accumulated on the PC, Discord lagging issue might appear. In this case, you need to clear Discord cache files.

    Step 1: Exit Discord.

    Step 2: Press Win + R to invoke Run window. Then input %APPDATA%/Discord/Cache and click OK to open the cache folder in File Explorer.

    Step 3: Now press Ctrl + A to select all files in the window. Then press Delete key to delete them.

    Then you can relaunch Discord and check if the problem has been solved.

    Solution 4: Reset Discord Voice Settings

    Improper voice settings could also lead to Discord lagging issue. If you have changed any settings recently, you may need to reset them to default.

    Just open Discord and go to Settings. Then select Voice & Video from the left pane and click Reset Voice Settings in the right pane. Click Okay in the pop-up window. After the operation, you can relaunch Discord and see if it works normally.

    Solution 5: Update Your Drivers

    If your Discord gets lagging, you can also try update your graphics driver or audio driver to fix the problem. Because the issue might appear when you’re using faulty or corrupted drivers.

    Step 1: Open Run window and type devmgmt.msc in the dialog box. Then press Enter to access Device Manager.

    Step 2: Double-click Audio inputs and outputs to expand the list. Then right-click your audio driver and select Update driver.

    Tip: To update graphics driver, you need to double-click Display adapters, right-click your graphic driver and choose Update driver.

    Step 3: In the pop-up window, choose Search automatically for updated driver software and follow the instructions to finish the process.

    Then restart your computer and use Discord again to see if this solution works.

    Solution 6: Reinstall Discord

    If none of the solutions above works for you, you may need to reinstall Discord to fix Discord lagging issue. Let’s uninstall the program first.

    Step 1: Go to Control Panel.

    Step 2: Select View by: Category and then click Uninstall a program.

    Step 3: Right-click Discord and select Uninstall.

    Step 4: Follow the instructions to finish uninstalling Discord.

    Then you can download and install Discord manually. After it is installed, launch it to see if the issue has been removed.

    Hope this helps

    Sincerely,

    Louie
     
    Louie_101, Oct 12, 2020
    #2
  3. Discord Voice App: Is It Safe?

    I know it's possible to join a Discord group by using a URL and do voice chat this way, but this bring more security risks at all compared to installing the Discord app for Windows 10?
     
    NiceAndShy, Oct 12, 2020
    #3
  4. gdallsk Win User

    All the PC sounds disappear when I call someone on Discord or open any voice comms

    Steelseries Arctis 7 Headphones I am not getting any sound when playing games

    You should have the 'Game' one as your main sound device, the 'Chat' one is usually used in the voice comm apps such as Discord or Teamspeak to single out devices for either streaming, separate volume control, or recording.
     
    gdallsk, Oct 12, 2020
    #4
Thema:

All the PC sounds disappear when I call someone on Discord or open any voice comms

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