Windows 10: All USB 3 ports are not working. USB 2 are working.

All USB 3 ports are not working. USB 2 are working. Its not bios because I am dual booting another windows drive on same computer and there is no problem on that drive. I have tried all power mgmt and driver un/installs but nothing is changed. So I suspect something in Wnidows10 Thanks

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USB 3 Ports not working

Hi folks,
i was trying to copy some files from an external drive using the usb 3 port on my M/B but it doesnt work, i downloaded the drivers from the Manufacturers website but no luck either, am i missing an important step here? i havent checked the Bios yet
https://www.gigabyte.com/Motherboard/GA-Z170XP-SLI-rev-10#ov

 

USB 3 Ports not working

What's the external HDD model?
From my personal experience I can tell that some USB storage devices have crappy/unreliable controllers (AsMedia being one of them). Had at least 5 flash drives and 2 enclosures that all of a sudden stopped working on USB3.0 bus (not even recognized), but work just fine on USB2.0.

What you need to do, is the following:
1) stick a keyboard or mouse into presumably-non-working port to check if it's recognizing other devices
2) If it works, then most likely ports are OK. Check if it's going to recognize something like a USB3.0 flash drive.
3) Stick that ext.HDD into USB2.0 port to check if it works. If it does, then you have the same problem as I do.

If you were trying to connect it to a front panel USB, then it's also worth checking the cable inside your case. That stupid thing is so stiff, that sometimes it manages to wiggle itself out of the header and mess with USB connection.

 

USB port not working

I have an HP Pavilion dv6604nr laptop. I have 3 USB ports, 2 located on the left side and one located on the right side near the power supply port. For some reason, one of the USB ports on the left hand side will not recognize anything that is plugged
into it. I have done all the steps and suggestions that is posted on this site, and still can't get it to work. The message I get is "The last USB device that was connected has malfunctioned and Windows does not recognize it." It shows in the Device Manager
as Unknown USB Device(Port Reset Failed). When I have a USB device plugged into the non-working port, it shows up in the Devices and Printers folder, but the device does not work. I am at my wits end. Can anyone help me or suggest any other things to try?
Oh, I am running Windows 10 pro.