Windows 10: All USB ports active in sleep mode

Hello,


I had to reformat my Toshiba Qosmio laptop. Now, when I put it in sleep mode, all 4 USB ports have power. Before the format, only the Sleep and Charge port was active, so it could charge other devices.


I have also noticed it happens because of the wireless mouse adapter. When removed, the ports power down.


Everything worked before the reformat. I had to change something somewhere for the mouse previous, and I don't remember what I had to set, and can't find it online. I have tried everything I have found online, but no luck.


All USB ports have "Allow Computer to turn off device to save power" selected. The setting for the mouse is grayed out. In power settings the USB Suspend doesn't work in Enabled or Disabled mode (currently Enabled), any ideas as what I might be missing?


Generic USB mouse...


Thank you,

Mike

:)

 

USB port power when laptop in sleep mode

Since latest update, USB port powers off when laptop goes into sleep mode. How do I change settings to allow continuous power for USB port?

 

USB Port Oddities


Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:





Then select Browse my computer for driver software (LAST option) :





The select Let me pick from a list of device drivers on my computer (LAST option) :





Then select the standard driver from the list and click next:





Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

I hope this is detailed enough...

 

Sleep mode

Hi Adam,

For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

• Have you made any updates to your computer before experiencing this issue?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you refer to this thread and follow the answer of Andre
Da Costa to troubleshoot the issue with sleep mode missing.

You can also refer to this article that was
created by Andre Da Costa to enable sleep mode.

Looking forward to you response.