Windows 10: All User Accounts Gone - Can't Log On

I was adding a new user and then stepped away. When I came back, PC was on logon screen with only one account showing named "New User". And it requires a password. I don't have any users named "New User"... and all of my other accounts are missing. Tried any number of passwords with no luck. Can't manually sign in, nothing.I got into cmd, and under net user I see all of my user accounts, but not "New User". I tried adding, removing accounts etc but none of them show up on the login screen. Just "New User". Tried safe mode with same results. I'm at a complete loss. Any ideas? I am locked out of

:)

 

User account image at log-on

I understand your approach, delete the file and it should be gone. You could try searching user*.bmp & .png and hopefully find them all. I know from experience that saving the blank user.png file works 100% for me.







I'd suggest using the portable version of 'Everything Search' by Void Tools. It's incredibly much faster than Windows Explorer.

Downloads - voidtools

 

Windows 10 user account immediately logs out

Hi Edward,

• Have you tried the steps provided above?
• If you have tried the steps provided above, is issue still persisting?
• What was the result of SFC scan? Did it find corruption or not?

Try to create new user profile as an administrator and see if issue persists in new user profile. For creating new user profile you may refer to the steps provided below.

• 
  Press Windows key + R
  
• 
  Type control userpasswords2 and click OK
  
• 
  Click on add under users tab
  
• 
  Click the option, "Sign-in without a Microsoft account
  
• 
  Click on Local account
  
• 
  Choose a name for the account
  
• 
  Add password if you want to
  
• 
  Apply and click OK.
  

For more information you may refer to the article mentioned below and see if it helps.

Create a local user account in Windows 10

Do get back to us with all the information required and result of proposed suggestion. We will be happy to assist you.

Regards,

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code: