Windows 10: Allow purchase in Microsoft Family Safety

Hello Everyone,


Please, how do I allow an app purchase from Store on Desktop for my daughter she needs my permission for, when all it does in MS Family Safety after clicking "allow" is that the page gets refreshed with the same two options allow/deny?


She wants to install and app from Store, so:

- she clicks "Get"

- she is prompted to ask for approval from a parent

- I receive email informing me about her trying to install it

- Im brought to "Your family"page on MS family account

- I click "allow" and nothing happens other than the same page shows up with the same allow/deny options after a few seconds.

- Later when trying to get the app from store again it says something like "seems your parents DID approve, try checking with them in a moment raw translation from another language" and there is no way to get any further.


On the other hand "Deny" works magically well :


I tried to set "Ask to buy" to off, did not help.


Many thanks for a any hint

:)

 

Microsoft family safety not working--at all.

Hi,



Thank you for posting your query in Microsoft Community. I regret the inconveniece caused to you. Let me help you.



Before we proceed, we require more information to assist you better.

• Which web browser are you using?
• Are the settings on the Family Safety options on your computer are the same with the one on
  http://familysafety.live.com?

I suggest you to login with your parental account and check if you are able to manage the family settings.



If the issue still persist, it might appears that the Child account is not configure correctly. I suggest you to remove the Family Safety and configure it again.

How do I remove Family Safety?

http://windows.microsoft.com/en-us/windows-live/family-safety-remove-uninstall-faq



Now, setup Family Safety.

Windows help & learning - Microsoft Support



After creating the child account, you can then go to the Family Safety website, login using the parent account and then manage your child's restrictions and monitoring options.



Refer the following Microsoft help article.

Filter inappropriate apps and games

Note: The steps for Windows 8/8.1 applies to Windows 10



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.



Thank you.

 

New Microsoft Family Safety Preview app for Android and iOS

Source: Microsoft Family Safety: Protect Your Family - Office Insider Blog

 

microsoft family safety

I use Microsoft family Safety with web browsing by "allow only" websites. In the past month that is no longer effetive. My children can visit sites that are not on the allow only list.

moved from: Internet Explorer / Internet Explorer 10 / Other/Unknown