Windows 10: ALPS pointing device driver: Apoint2k

The driver Apoint2K prevents Windows 10 from opening,

and also from closing !

What can I do about it ?

:)

 

synaptics Pointing Device Driver

Try Uninstalling your device first, restart and then Install again.

Step 1:

• Open device manager by right clicking This PC and select Manage. On the left pane, click the same.
• Under Mouse and pointing devices, right click the synaptics driver and click Uninstall.

Step 2:

Restart when prompted. Remember, Restart!

Step 3:

Install the synaptics driver again using the setup utility provided by the manufacturer

 

Windows update keeps replacing ALPS Touchpad driver with a Synaptics driver.

Hi Eeshwar,

Thanks for getting back to me. I ran the Windows Update troubleshooter first. I selected run as Administrator and it told me that the updater needed to be reconfigured. So I let it do that. After it completed, I opened the updater and it told me that the
system is up to date.

Next I opened the Device Manager to see what happened with the pending drivers. The Alps driver had been replaced by the Synaptics and in the printer section the Canon is listed as an unknown device.

The Touchpad was still using the Alps driver btw because it was loaded already and I did not reboot yet. The device status of the touchpad: works ok and a reboot is required. So I rebooted. (In the update history I have the Synaptics driver updated today
and the Canon even twice today.)

Next I uninstalled and removed the ALPs driver and the Synaptics driver and installed the Alps driver as suggested by selecting search my computer and selecting the required driver and rebooted.

After the reboot the touchpad still uses the Alps driver so at first glance the problem seems solved, but it is not because in the Windows Updater I have 2 pending updates again the Synaptics driver and the Cannon driver.

So let me know what else I can do.

Thanks

 

Windows update keeps replacing ALPS Touchpad driver with a Synaptics driver.

Hi,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to uninstall and delete the previous drivers and the latest drivers for the touchpad and install the required version of the driver from Device Manager by following the steps below:

• Press Windows key + X and select Device Manager from the list.
• Expand the Touch pad driver.
• Right click on the driver and click on update/install.
• Select the required version from the on-screen prompts.

And for the problem with the installation of printer drivers, I suggest you to run the Windows Update troubleshooter by following the steps below:

• Type “Troubleshooting” in search box and press Enter.
• Click on “View All” option on top left pane.
• Select “Windows Update” from the list and follow the prompts for troubleshooting.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.