Windows 10: Always IRQL_NOT_LESS_OR_EQUAL BSOD; occurs strictly when gaming

Discus and support Always IRQL_NOT_LESS_OR_EQUAL BSOD; occurs strictly when gaming in Windows 10 BSOD Crashes and Debugging to solve the problem; Over the past few months, I have been experiencing this BSOD at random times whenever I'm gaming. It usually happens after an extended period of time... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Nitori, Jun 20, 2019.

  1. Nitori Win User

    Always IRQL_NOT_LESS_OR_EQUAL BSOD; occurs strictly when gaming


    Over the past few months, I have been experiencing this BSOD at random times whenever I'm gaming. It usually happens after an extended period of time (at least 30 minutes), and it seems to happen for any game.

    The BSODs I experience are always the same. IRQL_NOT_LESS_OR_EQUAL. Never anything else. And BlueScreenView always points to ntoskrnl.exe, which implies that it's very likely video driver related.

    I have continually updated my drivers whenever the BSOD happens, to no avail. Thus, I can only assume that the issue goes beyond the GPU driver. I'm convinced that my GPU is dying (degrading/deteriorating); it's almost three years old, which may be causing these BSODs.

    The minidump can be analyzed here: https://www.dropbox.com/s/kv0tp30xa8b9ego/062019-13984-01.dmp?dl=0

    If somebody could analyze the minidump and tell me what the culprit could be, that would be great. Thank you very much!

    :)
     
    Nitori, Jun 20, 2019
    #1

  2. BSOD When playing games

    Hi Jackson,

    Thank you for contacting Microsoft Community.

    Please share the information requested below:

    • Does the BSOD occur while playing a particular game?
    • Is the game downloaded from Windows Store?

    I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

    • Press Windows key + X, select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update.

    Refer the link below for more information:

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Jun 20, 2019
    #2
  3. BSOD - IRQL_NOT_LESS_OR_EQUAL + PAGE_FAULT_IN_NONPAGED_AREA: dxgkrnl.s


    Hi guys, I've been getting some crashes on my computer lately. Soft crashes from games which do not require a full computer restart. However, I have noted the following:

    1) On one occasion when running a semi-GPU intensive program, I experienced a BSOD with the error code: IRQL_NOT_LESS_OR_EQUAL. I don't think I have the .dmp file for this anymore.
    2) I was running a virus scan overnight and turned my monitors off. By the next morning, when I turned on my monitors (and pressing keys on my keyboard to wake it up), I was met with a BSOD. Checking the minidump file indicated to me that the BSOD only occurred when I sent input to my keyboard, meaning that the scan and PC was running all night/morning, up until that point. In this minidump, it pinpointed that dxgkrnl.sys failed.

    What I have done to troubleshoot:

    • Full scan with Malwarebytes and Windows Defender
    • Uninstall Nvidia drivers with DDU and install the most recent drivers (and even tried an older one too)
    • Full mem86 test - PASS
    • Furmark test - no crashes

    Speccy: http://speccy.piriform.com/results/5...C5pA6kCPd2lFVL

    • Specs:
    • Windows 10 Pro (V. 1803)
    • GTX1080
    • Tomahawk B350
    • 16GB RAM @ 3200Mhz



    Appreciate any suggestions or advice to keep this from happening!
     
    anonalchemist, Jun 20, 2019
    #3
  4. Ctuchik Win User

    Always IRQL_NOT_LESS_OR_EQUAL BSOD; occurs strictly when gaming

    BSOD: 0x00000124 Occurs when gaming.


    I have attached the zip file as per the BSOD posting Instructions.

    Error as it occurs and steps taken:

    • Can leave PC idle and it will not BSOD
    • Can do general browsing/surfing/video viewing w/o issue
    • Have performed Prime95 CPU stress test(ran for over an hour w/o issue)
    • Have used "Real Temp" to verify that no cores are getting overheated. (Stays between 30-45 degrees Celsius even while gaming)
    • So far the issue has only occurred when Playing games on my pc. (Games of Note include Binding of Isaac and Nuclear Throne)
    • BlueScreenViewer by Nirsoft has identified the faulty driver as "Hal.dll" caused by address" hal.dll+35f1f"(this address has occurred in each BSOD.


    This is a brand new PC with a fresh install of Windows 10 Home Edition x64(not an upgrade).

    Have installed all up to date drivers for Chipset, Audio, and Graphics card from their respective manufacturers.

    Any help in solving this issue would be appreciated.




    EDIT: UPDATE:
    BSOD occurred an additional time. Same information from what I can gather via BluescreenViewer. Based on what little information was available online; I performed a RAM test (was shorter than I would like for 16GB worth, but it completed successfully). I then booted into BIOS and found that some voltage and other settings were manually adjusted (I didn't set this). Only thing I can figure is some of the base ASUS software I installed with the drivers changed some settings.

    I have since uninstalled all unnecessary ASUS Software and changed BIOS Settings back to "Optimized Defaults". This put almost all voltage value to "Auto".

    I will keep this post alive, but if I don't BSOD again by Monday I will consider it solved.

    Thanks again for any help you are able to provide.
     
    Ctuchik, Jun 20, 2019
    #4
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Always IRQL_NOT_LESS_OR_EQUAL BSOD; occurs strictly when gaming

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