Windows 10: Am unable to open e-mail - what should I do"

I am unable to open my e-mail account since this pas Monday - no one has helped me - hope youcan.

:)

 

Unable to open the e-mails in Mail app.

Hi Ali,

As an initial step, I suggest you to check for any pending updates in Windows. Follow the below steps;

• Press Windows key+ I to open the
  Settings.
• 
  Click on Update & security, then click on
  Windows Update.
  
• 
  Select Check for updates. If Windows Update says that your PC is up to date, you have all the updates that are currently available.
  

if the issue still persist, please refer to the below article and check the troubleshooting steps provided under
You see a different error code or your problem isn't listed here.

Resolve sync issues in Mail and Calendar apps in Windows 10hope
you can open the e-mails.

Let us know if you need further assistance, we will be glad to help you.

 

Opening e-mail attachachment


When you receive a e-mail attachment you are unable to open how do you open it?.

 

Unable to open the e-mails in Mail app.

Hi Ali,

• Are you referring to opening emails in Windows Mail App? If yes, did you try opening the email in a browser?
• Are you trying to open the e-mail attachments?
• Which e-mail account are you having issue with?
• Did you check if you have good internet connection? Are you able to open websites in a browser?

Get back to us with the above information, we will be glad to help you.