Windows 10: Amazon Prime Video app not streaming beyond HD quality

Hi Everyone,I'm using Amazon Prime Video for Windows app in my laptop. I used to stream movies in that app at HD 1080p quality.. But I don't know why in the recent days, I'm just getting only HD quality which is considered 720p. I tried playing in Edge, Chrome, Opera but still its being streamed at HD quality only. I've 100Mbps Up/Down internet.Please help me why I'm not getting HD 1080p in my laptop. Where as I'm getting upto 4K quality in my Samsung Smart TV.

:)

 

Amazon prime video streaming problem in Chrome on Surface pro6

I find a very choppy quality when trying to stream on amazon prime video in Chrome on my new surface pro 6 with windows 10. I have ensured Adobe flash is enabled. It worked just fine on my previous surface pro 2017. Help appreciated

 

Hello Everybody! I Can't Stream Amazon Prime Video No Longer, HELP! (Please)

First I had Netflix for months then I switched to Amazon Prime Video last fall. Everything Streamed (Movies & TV Shows) from both for like 18 months. All of a sudden, 6 to 8 weeks ago I could no longer Stream Amazon Prime Video (Using the Chrome Browser)
at first then trying Edge & I.E. Nothing would stop the Error Codes from popping up on my Windows 10 HP Laptop. The funny thing is, using the same WI-FI system I could Stream Prime on my Android Tablet & Phone. I could also Stream YouTube & TravelChannel.com
paranormal shows, Pluto TV & Tubi TV all on my Windows 10 Laptop. The Prime that streamed on Android didn't matter if I used the Android app for Prime Video or a browser.

So, on the same exact WI-FI system I wonder why I could stream Prime Video on Android devices but not Windows devices. Makes me wonder even more what's up with my Laptop Streaming YouTube Videos & all them others?

Amazon, HP & Microsoft Agents couldn't find a reason for it. Can You?

Respectfully,

Barry

 

Amazon Prime App on Windows 10

Are you looking for the Amazon Prime video or a different Prime app?

If in the UK:

https://www.microsoft.com/en-gb/p/amazon-video-...

US:

https://www.microsoft.com/en-us/p/amazon-prime-...