Windows 10: AMD Chipset Install Error: 1316, The Specified Account Already Exists

Folks,

I'm running into the error in the thread title whenever I try to run the AMD Chipset installer. Windows 10 version 1909.

I have a Gigabyte X570 Aorus Ultra motherboard (support listed here: X570 AORUS ULTRA (rev. 1.0) Support | Motherboard - GIGABYTE Global )

The AMD Chipset Drivers are the v2.10.13.408 package. Brink has them, here: Latest AMD Chipset Drivers Released

None of the known issues apply to my install. The error puzzles me.

"Error 1316: The specified account already exists."

If anyone has advice on what files, folders, or registry entries I need to delete to allow this updated chipset to install, I'd appreciate the help.

Thanks,

Ken

:)

 

Product: ASUS Update Helper — Error 1316. The specified account already exists

I've been looking for an answer all over the net for the last 12 hours and most answers always seem to suggest the same things; using a registry cleanup such as CCleaner and using the microsoft diagnostics cab.

I've tried these and cannot figure out 1) what's triggering the error and 2) how to prevent it.

As the title says, event viewer is throwing an error; MsiInstaller 11316 with the details that Product: ASUS Update Helper -- Error 1316. The specified account already exists.

However, I'm not trying to install/uninstall anything, and I can't seem to find what the ASUS Update Helper is, nor is there anything installed by that name. I've uninstalled everything with the name ASUS from the apps tab and there are no programs in the start menu.

There are, however, entries in services:

Services Screenshot

My motherboard is an ASUS Prime Z370-A II so it could be related but I would still like to fix whatever the cause is.

Any suggestions are greatly appreciated, thanks in advance for your help!

 

Product: Google Update Helper -- Error 1316. The specified account already exists.

Hello, my name is Arif Ahmed, Windows Advisor.

I would be happy to help you.

“Error 1316” A Network Error Occurred While Attempting to Read From the File. This occurs due to previous installer left files from the old install behind and those files prevent the new install from proceeding.

This is not considered a very serious error though.

However, I would suggest you to go to the following page and perform the steps written by "Vijin V" and check if you see this error again.

https://answers.microsoft.com/en-us/windows/for...

 

Error 1316

I have one user in our office running Windows 10 and Office 2007.

When they were trying to find a missing file that they downloaded, they cam across multiple (hundreds) of error files in their Temp folder with the error message "Error 1316. The specified account already exists."

They are not encountering any other problems, but it seems they've been getting this error message for months.

How do I tell which program this is related to?