Windows 10: amd driver and more than 1 monitor issue

have a windows 10 install on a MSI b450M Mortar Titanium with an AMD ryzen 2400G cpu with Vega graphics in the APU


all is well, unless I update my driver

Win10-64Bit-Radeon-Software-Adrenalin-Edition-18.9.3-Oct5

any newer driver will result in my Dell 24" monitor connected by a DisplayPort to DVI adaptor


both the msi update tool and windows update often updates the radeon driver


a manual reinstall of the 18.9.3 always makes the dell spring back to life


the main monitor an asus vg27A connects by hdmi, has 3d support but tried to disable that without success


tried disconnecting the asus at bootup but no change in terms of the dell coming to life.


tried amd support forum and msi and reddit and the likes without anybody really being able to help


updated the bios of the msi motherboard, sadly I don't have a monitor with DisplayPort to test if that works :/


maybe a Nvidia GeForce 2060 super and hope their driver behaves and cross my fingers that all video card driver programmers did not get a memo that DisplayPort to DVI-d adaptors were dodgy and security risk and should be scorned.

:)

 

SSD samsung evo and amd drivers

Hi,

Thank you for writing to Microsoft Community Forums.

The issue could be because of the AMD drivers installed on the computer.

Since the Samsung SSD is working fine with the Microsoft AHCI driver, I suggest you to update the AMD driver and check if that helps. To update the AMD drivers follow the steps from the article

Update drivers in Windows 10.

If updating the drivers didn’t help, I suggest you to roll back the driver to previous build and check if that helps. To roll back the driver to previous build follow the steps mentioned below:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. In Device manager, expand IDE ATA/ATAPI controllers.
   
4. Right click on AMD SATA Controller and select
   Properties.
   
5. Navigate to the Driver tab and click on Roll Back Driver.
   
6. Restart the computer.
   

Hope it helps.

Nikhar Khare

Microsoft Community - Moderator

 

AMD Graphic Driver

Hi Carolyn,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check, if it helps:

Method 1: I suggest you to update drivers and check if that helps. If that issue persist please uninstall and reinstall latest drivers available in manufacturer website.

• Press “Windows + X” and select Device manger.
• Select Display Adapter and expand the driver icon.
• Right click on the driver icon and click on Update.
• Follow the onscreen instructions to update the driver.

If that issue persist try to install in Compatibility mode

Method 2::Compatibility mode

I would suggest you to install the latest available drivers on manufacturer's website in compatibility mode.

Follow the steps below on how to install driver in compatibility mode:

1. Download the driver from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the driver and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the driver install and then check the functionality.



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

AMD Driver for Windows 10 not Functioning

Hi,

Thank you posting your query in Microsoft Community.

I understand that you are facing problems with AMD Drivers.

Please follow the steps given below to resolve this issue.

Uninstall and Reinstall the AMD
Drivers.

Step 1: Uninstall the AMDDrivers.

a. Press “Windows Logo” + “X” keys on the keyboard.

b. Click on “Device Manager” from that list.

c. Search for the AMDDrivers from the device list, right click on it and then select “Uninstall”.
On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers from the computer.

d. Follow the on-screen instructions to complete it and then restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:

Step 2: Go to the manufacturer’s website and search for the latest Windows 10 drivers available for the
AMDDrivers and then install it by following the instructions given in the website.

Hope the information helps to fix the issue, if you have any further queries, feel free to post. We are here to assist you.

Regards,

Guru Kiran