Windows 10: AMD drivers causing computer to black screen without a cursor

Discus and support AMD drivers causing computer to black screen without a cursor in Windows 10 Drivers and Hardware to solve the problem; I'm having an issue installing AMD display drivers on a new windows 10 Operating System. After installing Windows 10, connecting to the internet, and... Discussion in 'Windows 10 Drivers and Hardware' started by krise1, Mar 12, 2019.

  1. krise1 Win User

    AMD drivers causing computer to black screen without a cursor


    I'm having an issue installing AMD display drivers on a new windows 10 Operating System. After installing Windows 10, connecting to the internet, and checking for updates my computer will black screen without a cursor when it tries to install AMD display drivers. Rebooting the computer results in a black screen on boot similar to the one when the driver attempted to update. In order to fix this I've used the windows system restore to get back to windows. After this I tried delaying Windows automatic updates and installed the up to date drivers for my graphics card, a Radeon r9 270, off of the amd website. At first the update appears to go well, but when it hits 40% progress results in a black screen without a cursor. After that attempt to solve the problem failed, I tried switching the cable connecting my monitor to the gpu out with another one, but that also resulted in a black screen when attempting to install the amd drivers. At this point I have no idea what to do.

    My specs include:

    intel i5-4670k cpu

    Radeon r9 270 gpu

    corsair 400W psu

    Windows 10 64 bit OS

    500GB SSD

    :)
     
    krise1, Mar 12, 2019
    #1
  2. Niru Win User

    AMD Radeon 6970 drivers cause black screen

    I have a AMD Radgeon 6970 graphics card and my computer will frequently black screen, i.e. Nothing is getting sent to my monitor and everything is frozen. Similar to this question and issue: AMD Radeon GPU driver installation cause black screen
    This issue does not occur in safe mode. and the computer seems to work fine. There are no hardware events that I see coming out of the gpu, monitor, or processor. The only events I can see are adminstrative events for DCOM 1084 for ShellHWDetection and BITS detection. Is there anywhere I am missing to look for errors for this black screen issue?

    Relevant computer info is:
    OS - Windows 10 64 Bit - This is a fresh install created recently download from Microsoft media creation tool.
    MoBo - https://www.asus.com/ROG-Republic-Of-Gamers/MAXIMUS_IV_GENEZ/
    Processor - i5-2500k
    Graphics card - AMD Radeon 6970 - Driver version: 15.200.1055.0
     
  3. black screen with cursor

    How can I do the steps listed above, there is nothing but a black screen, nothing to click on. When I restart the computer, there is no problem. But sooner or later I get the black screen. I mean my Mom just bought a brand new computer, and it also does
    it to her. Could the screensaver be causing the problem? It is a screensaver that comes with Windows 10.
     
    CappieSmith, Mar 12, 2019
    #3
  4. AMD drivers causing computer to black screen without a cursor

    Black screen with flashing cursor

    Hello Betsy,

    A black screen can occur in a number of scenarios on Windows 10, it's possibly caused by the graphics driver, a connection problem between with your computer's display, during an update or installation, etc.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?

    Meanwhile, we recommend performing the steps on this article
    to troubleshoot black screen issues on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Mar 12, 2019
    #4
Thema:

AMD drivers causing computer to black screen without a cursor

Loading...
  1. AMD drivers causing computer to black screen without a cursor - Similar Threads - AMD drivers causing

  2. is black screen with cursor caused by windows 11

    in Windows 10 Gaming
    is black screen with cursor caused by windows 11: black screen with cursor. windows 1while i was watching a video suddenly black screen appeared with cursor. after like 5 seconds windows update came. seconed day it happened when i opened my leptop. i have windows 11. is this windows 11’s problem?...
  3. is black screen with cursor caused by windows 11

    in Windows 10 Software and Apps
    is black screen with cursor caused by windows 11: black screen with cursor. windows 1while i was watching a video suddenly black screen appeared with cursor. after like 5 seconds windows update came. seconed day it happened when i opened my leptop. i have windows 11. is this windows 11’s problem?...
  4. AMD Driver Causing Blue Screen

    in Windows 10 Gaming
    AMD Driver Causing Blue Screen: Hello everyone,My AMD driver is causing repeated system failures =blue screens.Hardware: ASUS Zephyrus G14GA401IICPU: AMD Ryzen 7 4800HS with Radeon Graphics 2900 Mhz, 8 cores This issue started occuring after having updated to Windows 11. Whenever I use Windows browse the...
  5. AMD Driver Causing Blue Screen

    in Windows 10 Software and Apps
    AMD Driver Causing Blue Screen: Hello everyone,My AMD driver is causing repeated system failures =blue screens.Hardware: ASUS Zephyrus G14GA401IICPU: AMD Ryzen 7 4800HS with Radeon Graphics 2900 Mhz, 8 cores This issue started occuring after having updated to Windows 11. Whenever I use Windows browse the...
  6. Windows 11 black screen with no cursor when using AMD graphics drivers

    in Windows 10 Gaming
    Windows 11 black screen with no cursor when using AMD graphics drivers: I am currently on the most recent update of Windows 11 normal release not Insider Program. I have an AMD processor with integrated graphics and randomly lost the ability to use the official AMD graphics drivers. I recently factory reset my laptop due to slowing performance,...
  7. Windows 11 black screen with no cursor when using AMD graphics drivers

    in Windows 10 Software and Apps
    Windows 11 black screen with no cursor when using AMD graphics drivers: I am currently on the most recent update of Windows 11 normal release not Insider Program. I have an AMD processor with integrated graphics and randomly lost the ability to use the official AMD graphics drivers. I recently factory reset my laptop due to slowing performance,...
  8. Random Black Screen Without Cursor

    in Windows 10 BSOD Crashes and Debugging
    Random Black Screen Without Cursor: Sometimes I randomly get a black screen without cursor when closing out of a game, however it has happened just as many times while I'm out of the room without any game or other app running. It has only happened once before being able to log in and mostly tends to happen a...
  9. Black screen with cursor when installing AMD drivers

    in Windows 10 Drivers and Hardware
    Black screen with cursor when installing AMD drivers: Hello i have an AMD A8 7410 with Radeon R5 M430 whenever i try to install amd drivers after reset my screen goes black with cursor i tried uninstalling drivers with AMD cleanup utility but atill my screen goes black with cursor when i open my AMD 19.5.1 setup the problem...
  10. Installing AMD drivers caused the black screen

    in Windows 10 BSOD Crashes and Debugging
    Installing AMD drivers caused the black screen: I have installed Windows 10 and then my laptop tried to install AMD display drivers. But rebooting the laptop resulted in a black screen. I performed some troubleshooting steps like deleting Windows automatic updates and updating graphic card drivers. But I still get the...

Users found this page by searching for:

  1. amd graphics driver causing black screen