Windows 10: AMD Error 184

Discus and support AMD Error 184 in Windows 10 Graphic Cards to solve the problem; I tried to install new drivers for the AMD A8-6410 with Radeon R5 graphics, but I kept on getting error 184 - unsupported operating system. I did DDU... Discussion in 'Windows 10 Graphic Cards' started by Tony2005, Jul 14, 2021.

  1. Tony2005 Win User

    AMD Error 184

    I tried to install new drivers for the AMD A8-6410 with Radeon R5 graphics, but I kept on getting error 184 - unsupported operating system. I did DDU in safe mode to clean out old drivers, but I keep getting the same error. I'm on Windows 10 64 bit version 1803. How will I be able to fix error 184?

    Tony2005, Jul 14, 2021

  2. Bluescreen on booting. Error code AMD Northbridge.


    This could be due to a corrupted system file upon the update. To isolate the issue, please provide the following information:

    • Which build version currently runs on your device?
    • Aside from the AMD Northbridge error message, are you receiving other error codes?

    For starters, we suggest running an SFC and
    DISM on the device to check on the root cause of the issue. We also suggest
    referring to this support article as troubleshooting: Troubleshoot blue screen errors. The said article
    contains a step-by-step guide on how to troubleshoot BSOD.

    Don’t hesitate to give us updates on your query.
    Arthur Rui, Jul 14, 2021
  3. Error 182 when updating AMD Software.

    You say you get error 182

    This page explains the reasons and links to update the system drivers.

    You may need to do a BIOS flash but this is usually graphics only issue.

    Error 182 – AMD Installer Cannot Properly Identify the AMD Graphics Hardware
    Article Number: GPU-KB182

    This article provides information about Error 182 when using the AMD Installer to install graphics drivers.

    The contents of this article is organized into the following sections:

      • Possible Cause
      • Solution​

    Possible Cause

    The AMD Radeon Software Package contains generic drivers that supports a wide range of AMD graphics products. A possible reason why the AMD Installer had failed to identify your graphics hardware and cannot continue installation is because it belongs in
    one of these unsupported product groups:

      • AMD Embedded graphics
      • Legacy AMD graphics
      • Customized AMD graphics for an Original Equipment Manufacturer (OEM) system


    If you know the model of your AMD graphics hardware, you may use the
    AMD Driver Selector
    to locate and download the appropriate driver. However, if you do not know the model of your AMD graphics hardware, please refer KB article:

    How-To Identify the Manufacturer and Model of an AMD Graphics Card
    before using the AMD Driver Selector.

    For customized AMD graphics, we recommend obtaining the latest driver from the OEM System Builder or Partner Manufacturer. For a list of OEMs and Partner Manufacturers, please see

    AMD Partners: Add-in-Board, Original Equipment & System Builder Configurations

    If you are still unable to resolve Error 182 after completing the steps outlined above and need further assistance, please contact AMD Customer Care and attach the AMD Installer log file to your service request. The AMD Installer log file is located in
    C:\Program Files\AMD\CIM\Log\Installer.log​

    You need to put in your make and model of your PC and see if it has system drivers for Windows 10 OS. If so download and install all of them. But first go into device manager and uninstall the Graphics card drivers and then install what you downloaded and
    restart PC.

    If it does not have your drivers for Windows 10, then still do the uninstall graphics card, restart PC and then let it install the drivers again and see if this fixes the issue.

    Can you provide me with your Brand and model of your PC or laptop.

    Also, Go into programs and features and see if there are any AMD graphics software such as CCC Catalyst Control Center and uninstall it.
    seahawks65, Jul 14, 2021
  4. Nikhar_K Win User

    AMD Error 184

    SSD samsung evo and amd drivers


    Thank you for writing to Microsoft Community Forums.

    The issue could be because of the AMD drivers installed on the computer.

    Since the Samsung SSD is working fine with the Microsoft AHCI driver, I suggest you to update the AMD driver and check if that helps. To update the AMD drivers follow the steps from the article

    Update drivers in Windows 10

    If updating the drivers didn’t help, I suggest you to roll back the driver to previous build and check if that helps. To roll back the driver to previous build follow the steps mentioned below:

    1. Press and hold the Windows + X key on the keyboard.
    2. Select Device manager.
    3. In Device manager, expand IDE ATA/ATAPI controllers.
    4. Right click on AMD SATA Controller and select
    5. Navigate to the Driver tab and click on Roll Back Driver.
    6. Restart the computer.

    Hope it helps.

    Nikhar Khare

    Microsoft Community - Moderator
    Nikhar_K, Jul 14, 2021

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