Windows 10: AMD Error 184

I tried to install new drivers for the AMD A8-6410 with Radeon R5 graphics, but I kept on getting error 184 - unsupported operating system. I did DDU in safe mode to clean out old drivers, but I keep getting the same error. I'm on Windows 10 64 bit version 1803. How will I be able to fix error 184?

:)

 

Bluescreen on booting. Error code AMD Northbridge.

Hi,



This could be due to a corrupted system file upon the update. To isolate the issue, please provide the following information:

• Which build version currently runs on your device?
• Aside from the AMD Northbridge error message, are you receiving other error codes?

For starters, we suggest running an SFC and
DISM on the device to check on the root cause of the issue. We also suggest
referring to this support article as troubleshooting: Troubleshoot blue screen errors. The said article
contains a step-by-step guide on how to troubleshoot BSOD.



Don’t hesitate to give us updates on your query.

 

Error 182 when updating AMD Software.

You say you get error 182

This page explains the reasons and links to update the system drivers.

You may need to do a BIOS flash but this is usually graphics only issue.

Error 182 – AMD Installer Cannot Properly Identify the AMD Graphics Hardware
Article Number: GPU-KB182
ContentMain1

This article provides information about Error 182 when using the AMD Installer to install graphics drivers.

The contents of this article is organized into the following sections:

• • Possible Cause
  • Solution​

Possible Cause

The AMD Radeon Software Package contains generic drivers that supports a wide range of AMD graphics products. A possible reason why the AMD Installer had failed to identify your graphics hardware and cannot continue installation is because it belongs in
one of these unsupported product groups:

• • AMD Embedded graphics
  • Legacy AMD graphics
  • Customized AMD graphics for an Original Equipment Manufacturer (OEM) system

Solution

If you know the model of your AMD graphics hardware, you may use the
AMD Driver Selector to locate and download the appropriate driver. However, if you do not know the model of your AMD graphics hardware, please refer KB article:

How-To Identify the Manufacturer and Model of an AMD Graphics Card before using the AMD Driver Selector.

For customized AMD graphics, we recommend obtaining the latest driver from the OEM System Builder or Partner Manufacturer. For a list of OEMs and Partner Manufacturers, please see

AMD Partners: Add-in-Board, Original Equipment & System Builder Configurations

If you are still unable to resolve Error 182 after completing the steps outlined above and need further assistance, please contact AMD Customer Care and attach the AMD Installer log file to your service request. The AMD Installer log file is located in
C:\Program Files\AMD\CIM\Log\Installer.log​

You need to put in your make and model of your PC and see if it has system drivers for Windows 10 OS. If so download and install all of them. But first go into device manager and uninstall the Graphics card drivers and then install what you downloaded and
restart PC.

If it does not have your drivers for Windows 10, then still do the uninstall graphics card, restart PC and then let it install the drivers again and see if this fixes the issue.

Can you provide me with your Brand and model of your PC or laptop.

Also, Go into programs and features and see if there are any AMD graphics software such as CCC Catalyst Control Center and uninstall it.

 

SSD samsung evo and amd drivers

Hi,

Thank you for writing to Microsoft Community Forums.

The issue could be because of the AMD drivers installed on the computer.

Since the Samsung SSD is working fine with the Microsoft AHCI driver, I suggest you to update the AMD driver and check if that helps. To update the AMD drivers follow the steps from the article

Update drivers in Windows 10.

If updating the drivers didn’t help, I suggest you to roll back the driver to previous build and check if that helps. To roll back the driver to previous build follow the steps mentioned below:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. In Device manager, expand IDE ATA/ATAPI controllers.
   
4. Right click on AMD SATA Controller and select
   Properties.
   
5. Navigate to the Driver tab and click on Roll Back Driver.
   
6. Restart the computer.
   

Hope it helps.

Nikhar Khare

Microsoft Community - Moderator