Windows 10: AMD GPU Driver Crashing

Discus and support AMD GPU Driver Crashing in Windows 10 Drivers and Hardware to solve the problem; Quick disclaimer, I'm not that knowledgeable about computers so the easier the explanation the better. GPU: AMD Radeon RX 5600 XTMy original issue was... Discussion in 'Windows 10 Drivers and Hardware' started by KaylaAnderson3, Jun 4, 2021.

  1. AMD GPU Driver Crashing


    Quick disclaimer, I'm not that knowledgeable about computers so the easier the explanation the better. GPU: AMD Radeon RX 5600 XTMy original issue was that after 30 minutes or so of running a game or program I hadn't tested this out with just the PC running w/o any program my PC would suddenly turn off. The monitor would go black but for a couple of seconds, I could still hear the audio running. The lights and fan of my PC remained on until I manually turned off my PC. Then after rebooting it would sometimes cause my GPU driver to disable Code 22. Upon enabling I would get a code 31. This

    :)
     
    KaylaAnderson3, Jun 4, 2021
    #1

  2. GPU Driver Error

    Thank you...I did have an AMD GPU installed previously, I just was unsure how to find the drivers to uninstall. I currently have an AMD CPU, are any of the drivers/other software listed here needed for the CPU or can I uninstall all of them?

    • AMD PCI Device Driver
    • AMD SMBus Driver
    • AMD PSP Driver
    • AMD Problem Report Wizard
    • Balanced Power Plan
    • OEM Application Profiles
    • AMD Radeon Settings
     
    crazyteacher4u, Jun 4, 2021
    #2
  3. Nikhar_K Win User
    SSD samsung evo and amd drivers

    Hi,

    Thank you for writing to Microsoft Community Forums.

    The issue could be because of the AMD drivers installed on the computer.

    Since the Samsung SSD is working fine with the Microsoft AHCI driver, I suggest you to update the AMD driver and check if that helps. To update the AMD drivers follow the steps from the article

    Update drivers in Windows 10
    .

    If updating the drivers didn’t help, I suggest you to roll back the driver to previous build and check if that helps. To roll back the driver to previous build follow the steps mentioned below:

    1. Press and hold the Windows + X key on the keyboard.
    2. Select Device manager.
    3. In Device manager, expand IDE ATA/ATAPI controllers.
    4. Right click on AMD SATA Controller and select
      Properties.
    5. Navigate to the Driver tab and click on Roll Back Driver.
    6. Restart the computer.

    Hope it helps.

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jun 4, 2021
    #3
  4. Naki Win User

    AMD GPU Driver Crashing

    GPU-Z 0.8.7 crash on launch

    W1zzard is asking you to test so that he can suggest next steps and be able to troubleshoot the issue you have.
    If another version works, it would be one set of steps.
    If several other versions also fail/crash, then it would be another.
     
    Naki, Jun 4, 2021
    #4
Thema:

AMD GPU Driver Crashing

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