Windows 10: AMD Graphics issue in Windows 10

I have a PC with Win 10 build 19041 installed. The Hardware info is as follows CPU: AMD A8-7410, DGPU: Radeon R5, IGPU: Radeon R7 M360, RAM: 8GB DDR3.
I had installed latest AMD drivers Version 20.2.1 AMD Crimson ReLive but while playing CS:GO it gives only 5 fps. I upgraded my Windows to version 19587 but the the installation never finished due to BSOD error it didn't showed BSOD error when there was no AMD drivers and installation went successful, but during installation of AMD Drivers it crashed and never booted . So, it automatically rolled back to build 19041. I downgraded my AMD drivers to version 15.7 AMD Catalyst. Now CS:GO started to run at expected 30 fps but now Windows Settings seems to be broken as it doesn't detects my R7 in "Advanced Graphics Settings" due to which my Windows Store apps run on integrated R5 GPU and the performance is terrible. Please help !! Following is the screenshot of "Task Manager" to show both GPUs are still detected and "Graphics Settings" in Windows Settings.






Please help !!!!

:)

 

Windows 10 upgrade fail BSOD - AMD/Intel Hybrid (Switchable) Graphics - Sony Vaio SVE14A26C

Hi,

Thank you for posting in Microsoft Community.

Windows 10 will run on a PC with AMD/Intel Hybrid (Switchable) graphics.

Since Sony has confirmed that you might face BSOD with AMD/Intel Hybrid (Switchable) Graphics SVE14A* computer model. I would suggest you to disable one of the graphic card driver and then try upgrading to Windows 10 and check.



For disabling one of the graphic card follow the steps .

Uninstall the Device Drivers :

a) Press “Windows Logo” + “X” keys on the keyboard.

b) Click on “Device Manager” from that list.

c) Search for the Graphics Card device from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove
the corrupted drivers from the computer.

d) Follow the on-screen instructions to complete it and the restart the computer if prompted

Hope it helps.

Reply us back with the update of the issue.

Thank you.

 

AMD graphic driver not working

Hi Kamal,

I realize the inconvenience you are facing. Let me help you in resolving the issue.

The error message you are getting is probably due to some corruption in the Display driver files. I suggest you to try the steps provided in the below methods and check if it helps to resolve the issue.

We recommend you to download the drivers from the section manually select drivers, from this link :

http://support.amd.com/en-us/download

Go to the link under the section Manually select drivers put the graphics card information and select the Windows 10 32 bit or 64 bit .

Now uninstall the currently installed AMD card drivers an install the downloaded one.

Method 1 : Uninstall and reinstall the drivers from manufacturers website.

Sometimes even though the drivers are up to date there might be a some bugs/corruption with the drivers.

Step 1:

Steps to uninstall the Graphics Card Drivers.

1. “Windows Logo” + “X” keys on the keyboard.

2. Click on “Device Manager” from that list.

3. Search for the Graphics Card from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
from the computer.

4. Follow the on-screen instructions to complete it and then restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Keep us posted on Windows related queries and we will be happy to assist you further.

Thank you.

 

Pavilion dv7-4273us Ent. Notebook PC - AMD Graphics Drivers w/Windows 10

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

• Have you installed graphics drivers?
• From when are you facing this issue?

I suggest you to follow the steps below and check if it helps

Method 1: Hardware Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with power. I would suggest you to run this troubleshooter to check if the issue is with your Power.

Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Power troubleshooter

And also install all the latest drivers (Graphic) from the manufacturer web site

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help