Windows 10: AMD Radeon checkerboard crash; possible memory error?

Hello,I've recently been having this problem where my desktop graphics would randomly crash after watching videos or playing games. I would usually see a checkerboard going across the screen before the screen would shut off after at least 20 seconds. Sometimes it will:A. Restart the PC with a few components brokenB. Stay on a black screen where I would hard restart itC. Give me a BSODWhen C popped up, it showed this code: MEMORY_MANAGEMENT; I also received this minidump shown here: https://drive.google.com/drive/folders/1Aiq2ZmwgJ3KM75Z4pN80b202cdpoNspn?usp=sharingThis is not my first tim

:)

 

AMD Radeon Settings update CRASHES

Hi,

It is possible your AMD Radeon Settings crashes after update due to compatibility issue. To isolate your issue, kindly answer the following questions:

• Did you get any error messages? If yes, could you provide us a screenshot?
  
• What troubleshooting steps have you done so far?
• Does this happen only when you watch videos?

We're looking forward to your response.

 

AMD RADEON Graphis

After following these steps

• Press Windows key + R.
• Type “devmgmt.msc” and hit Enter.
• Click on View Tab, Select Show hidden devices.
• Click on Scan for Hardware changes.
• Check if any unknown devices show up and expand the Display Adapters listed in the device list.
• If the Display device is listed, right click on it >click Properties.
• In General tab, under device status check for the message. Post back if there is any error message.

i found AMD RADEON R7 M265 in display adapters but when i was search AMD in windows ,i was not found further when i click right button of touch pad for refresh also not found AMD Graphics catalyst.also i not found any AMD driver in control pannel installed
programm list...why?

 

Windows 10 crashing during Installation of AMD Radeon Drivers Installation and is also not in Task Manager

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts taken by you in resolving the issue. I understand that the PC crash when trying to install AMD drivers. I’ll certainly assist you with this.



However, please let us know:

• When you say “every attempt of reinstalling it causes the PC to crash”, do you receive a Blue Screen error?
  
• What is the error message that you get?
  

I would suggest you to try downloading the AMD Auto-Detect software, which will automatically detect the graphics card and install the drivers. To download AMD Auto-Detect, visit the website
https://www.amd.com/en/support and click on Download Now for Auto-Detect and Install Radeon™ Graphics Drivers for Windows.



You can also try installing an older version of drivers from
https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580 and see if that helps.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator