Windows 10: AMD Software Update Failed error on Windows 11

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AMD Software comes pre-installed on the computers with AMD hardware. It helps users keep all necessary drivers, including chipset drivers, graphics drivers, etc., up to date. AMD releases updates for the AMD Software from time to time. The software reflects all these updates so that you can install them. However, some users encountered the Update […]

This article AMD Software Update Failed error on Windows 11 first appeared on TheWindowsClub.com.

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Error 182 when updating AMD Software.

You say you get error 182

This page explains the reasons and links to update the system drivers.

You may need to do a BIOS flash but this is usually graphics only issue.

Error 182 – AMD Installer Cannot Properly Identify the AMD Graphics Hardware
Article Number: GPU-KB182
ContentMain1

This article provides information about Error 182 when using the AMD Installer to install graphics drivers.

The contents of this article is organized into the following sections:

• • Possible Cause
  • Solution​

Possible Cause

The AMD Radeon Software Package contains generic drivers that supports a wide range of AMD graphics products. A possible reason why the AMD Installer had failed to identify your graphics hardware and cannot continue installation is because it belongs in
one of these unsupported product groups:

• • AMD Embedded graphics
  • Legacy AMD graphics
  • Customized AMD graphics for an Original Equipment Manufacturer (OEM) system

Solution

If you know the model of your AMD graphics hardware, you may use the
AMD Driver Selector to locate and download the appropriate driver. However, if you do not know the model of your AMD graphics hardware, please refer KB article:

How-To Identify the Manufacturer and Model of an AMD Graphics Card before using the AMD Driver Selector.

For customized AMD graphics, we recommend obtaining the latest driver from the OEM System Builder or Partner Manufacturer. For a list of OEMs and Partner Manufacturers, please see

AMD Partners: Add-in-Board, Original Equipment & System Builder Configurations

If you are still unable to resolve Error 182 after completing the steps outlined above and need further assistance, please contact AMD Customer Care and attach the AMD Installer log file to your service request. The AMD Installer log file is located in
C:\Program Files\AMD\CIM\Log\Installer.log​

You need to put in your make and model of your PC and see if it has system drivers for Windows 10 OS. If so download and install all of them. But first go into device manager and uninstall the Graphics card drivers and then install what you downloaded and
restart PC.

If it does not have your drivers for Windows 10, then still do the uninstall graphics card, restart PC and then let it install the drivers again and see if this fixes the issue.

Can you provide me with your Brand and model of your PC or laptop.

Also, Go into programs and features and see if there are any AMD graphics software such as CCC Catalyst Control Center and uninstall it.

 

Windows Updates failed to instal

I just did step one and they have just all installed.... thank you so much.... it was quite frustrating having that update window pop up every 5 minutes and failing to instal every time

Thanks mate

 

Windows Updates failed to instal

I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

Step 1 Register DLL files.

=================

By trying this step, we can check if the update engines are working properly.



1. Close all instances of Internet Explorer.

2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



Note: There is a space between regsvr32 and atl.dll



3. Similarly, one by one, register the files listed below:



Regsvr32 msxml3.dll

Regsvr32 wuapi.dll

Regsvr32 wuaueng.dll

Regsvr32 wuaueng1.dll

Regsvr32 wups2.dll

Regsvr32 wucltui.dll

Regsvr32 wups.dll

Regsvr32 wuweb.dll

Regsvr32 qmgr.dll

Regsvr32 qmgrprxy.dll

Regsvr32 jscript.dll



Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



Step 2 Verify the relevant Windows Update services.

=========================================

1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

2. Double click the service "Automatic Updates".

3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

6. Then please click the button "Start" under "Service Status" to start the service.

7. Please repeat the above steps with the other services:



Background Intelligent Transfer Service

Event Log

Remote Procedure Call (RPC)



Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



If it still does not help, let's proceed to step 3.



Step 3 Reload the Update temporary folders.

===================================

One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net stop WuAuServ



2. Click Start, Run, type: %windir% and press Enter.

3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net start WuAuServ



Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.