Windows 10: An endlessssssss... loop. We cannot sign you in your account.

Hi!


I'm having a major problem with my Windows install. I can't sign in to my Microsoft account. I can enter my PIN on my own intro screen with my chosen picture, get the Welcome John screen, but then, I get the same error over and over again: "We can't sign you in to your account. ....this is usually fixed by signing out and then signing back in." So I do that and get to the same point again and again. An endlesssssssss loop in other words. So how can I actually sign in to my MS account???


There were 2 recent Windows upgrades; but I doubt that the last one would have been an issue since I was able to use my PC without any problem until last night when, after using it, I shut it down and a few minutes later, restarted it my PC. That's when the problem started and I simply can't get anything done. I enter my PIN, get the error, sign out as suggested, sign back in, and round and round we go!

So please advise.

Thanks, John Win10/64Pro

:)

 

Cannot sign in to Microsoft Account (Cortana) using Win10

I've just upgraded to Win10, and I am trying to sign into my Microsoft Account in order to use Cortana, however I am caught in a loop and it won't accept my credentials.

The credentials are definitely right, verified by accessing the Microsoft account via https://account.microsoft.com. Also, if I type my credentials incorrectly when trying to sign in on my PC I am told the credentials are wrong - therefore I can be certain that the authentication process is taking place.

Steps are as follows:

• Start
  
• Type "Your Account"
  
• Enter
  
• Scroll down on the Setting window
  
• "Add a Microsoft account"
  
• Enter email and password (for Microsoft account)
  
• Sign in
  

Nothing happens. I am returned to the previous screen and not logged in.

The same is true when I place my cursor in the bottom left hand corner search bar. I am asked to sign in to be able to use Cortana, the dialogues about getting you to sign in just go round in a loop after I've entered my credentials.

 

Cannot sign in microsoft account.

My device: Lumia 520. GDR2.
I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6.

Any suggestion?

 

signing into microsoft account

Hi,

Thank you for getting back to us. We apologize for the delay in response.

I suggest you to follow the steps provided below and check if it helps.

• Navigate to Start>Settings>Accounts.
• In the left pane, click on sign-in options.
• In the right pane select Never from the drop down list for the option
  Require sign-in.

Hope this helps. Keep us posted on the status for further assistance.