Windows 10: Android phone files not seen on laptop when connected through usb cable

I have a smart Samsung android phone and would like to know as to how can I get to see files on my windows 10 laptop,and also be able to transfer them from phone to my laptop and vice versa.

:)

 

Cannot see phone files on computer


SOLVED. It was a well-hidden setting to change the USB type.

I have a new phone running Android Oreo. I have taken a few test photos and a couple of test videos. Some have been saved to the phone's internal storage and some to an SD Card.

I have connected the phone to a W10 computer using the USB cable supplied with the phone. Windows identifies the phone correctly and automatically installs the driver and the phone is then correctly listed in Explorer. If I click on the phone in Explorer, Windows displays a message "No files on this device" and consequently the file section of the Explorer window is empty. The phone displays that it is being charged from the USB port. Therefore it would seem that both Windows and the phone are reporting that the USB connection is working as expected.

My previous phone was a Windows phone and as expected the phone worked seamlessly with Windows computers. I am still finding my way around Android so I may have missed something obvious. The instruction in the phone User Guide is simply to "......connect the phone to the Windows computer using the supplied USB cable and after installing the drivers the files and folders on your phone will be accessible.....".

Well that does not seem to be quite correct....*Sad

Thanks for any suggestions.

T.

 

hi android phone connection

Hello
Andy,

We need additional information for us to isolate your concern about not being able to connect your Android phone to your Windows 10 laptop computer. Please provide the following:

• Are you trying to connect your phone using a USB cable or, are you trying to add your phone in your Windows 10 laptop computer's
  Settings?
• What error message did you receive while attempting to connect your phone to your computer?

If you are just trying to connect your phone using a USB cable, please try changing the cable.

We will wait for your reply.

 

Problems Connecting Android Phones to Windows 10

HI all wasnt sure which area to post this in so hopefully this is ok.

I use my laptop mainly for djing and when I do I turn off the wifi as it interferes with the audio software.
therefore in order to download music on the fly I use an Android mobile phone (Pixel 2 or Samsung s7 Egde).

My issue is that when i connect the phone to the laptop via a micro usb to usb cable or usb c to usb cable the phone does NOT always display on the laptop and therefore I cannot transfer the contents to the laptop.

This happened at 1st with the Pixel 2 and i thought it was just the Pixel 2. Then it started happening yesterday with the Samsung.

I checked the USB configuration on the phone was set to MTP on both phones but still the phone will not diplay on the laptop.

Any ideas?

TIA Bart