Windows 10: Another issue started with HP Envy Photo 6255 Printer

Discus and support Another issue started with HP Envy Photo 6255 Printer in Windows 10 Support to solve the problem; Hi. I recently started a thread about scan to pc is currently unavailable issue that was never resolved. Now when I print sometimes the printer icon... Discussion in 'Windows 10 Support' started by Mcd73165, Oct 2, 2019.

  1. Mcd73165 Win User

    Another issue started with HP Envy Photo 6255 Printer


    Hi. I recently started a thread about scan to pc is currently unavailable issue that was never resolved. Now when I print sometimes the printer icon shows 1 document pending even though the page printed. I can keep printing but the number of documents pending increases according to the number of pages I print and the print icon remains in the notification area. I can clear the problem in several ways but I don't know why it's happening. I've reinstalled the print driver and software (again) and even reset the printer to factory defaults both with no success. Before I get in touch with HP again I was hoping someone here might know what to do to stop this issue. This printer has been a constant pain in the butt! Thanks in advance for any replies.
    Mark

    :)
     
    Mcd73165, Oct 2, 2019
    #1
  2. erpster4 Win User

    No printer driver after upgrade to Win V1903

    I think you may need to reinstall the HP ENVY Photo 6255 drivers but connect the printer to any one of the pcs with a usb cable first, then setup the wi-fi connection later.

    I kinda had to do that with my family's HP Envy Photo 7855 printer on some of the pcs - setup the driver with a usb cable connection first, then rerun setup and add it thru a Wi-Fi connection; now the HP ENVY Photo 7800 series app lists two entries of the printer [one thru a local usb connection and another for a wifi network connection]

    seems like Win10 is not downloading & installing the proper HP printer driver for the HP ENVY Photo 6255.
    it's definitely a driver issue; maybe how win10 installed the driver.

    other times it could be certain win10 updates for 1903 that are interfering with the HP drivers.
     
    erpster4, Oct 2, 2019
    #2
  3. HP ENVY Photo 7800 Series Printer

    I am not sure if you all can help with this, but I will continue to list the ongoing problem I have been having.

    HP Printer No Sleep After 5 Minutes Issue

    I have an HP ENVY Photo 7800 Series Printer. This makes my 3rd HP printer that I have had to have replaced under warranty due to the printer touch screen not going to sleep after 5 minutes. I originally ordered an HP Officejet printer that had the issue, and I had to have it replaced under warranty twice, until HP finally sent me a gift card to purchase the ENVY Photo printer. The touch screen works fine out of the box. But today, we had a power outage, and it has caused the touch screen on the printer to not sleep again. I ran HP Print & Scan Doctor, and it applied some recommended updates and settings and it fixed a port match issue it said.

    What is a port match issue?

    Also, can someone help me identify what in the world is causing me headache for these printers not to turn off after 5 minutes?

    Thanks, Jesse
     
    Jesse Williams, Oct 2, 2019
    #3
  4. Another issue started with HP Envy Photo 6255 Printer

    How can I clear a jammed page in the bottom of my ENVY 6255 printer?

    How can I clear a jammed page in the bottom of my ENVY 6255 printer?
     
    Edward NIkander, Oct 2, 2019
    #4
Thema:

Another issue started with HP Envy Photo 6255 Printer

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