Windows 10: Another new or old? multi-display issue

I have always run a two-monitor, extended desktop, setup. "1" has always been my TV for movies and games, while "2" has been a performance monitor for graphics editing and has the taskbar. I could turn both off and on without issue, and everything would stay in place, including the taskbar and any open windows or programs.


I upgraded to Windows 10 Pro, and my functionality remained the same.


I updated to 1909... Now if I turn off "1" and "2", everything jumps to "1" in 30 seconds flat, repeatable without fail. All my windows and programs and even the taskbar all jump to "1".


What I have done so far:


Updated all Win10 Security Updates and the AMD Graphics Driver.


Opened Device Manager and uninstalled all the hidden "Generic PnP Monitors".


Opened RegEdit and cleared Local Machine -> System -> Control -> Graphics Drivers, Configuration; Connectivity; ScaleFactors.

Noticed that my TV becomes "disconnected" when powered off, and the system generates a regkey profile for just "2" without "1".


~ The issue persists.


Please advise me on what to do or try next.

:)

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.

 

Display Issue with new update

Hi Fletcher,

Welcome to Microsoft community and thank you for posting your query.

Sorry for the inconvenience caused to you. Let me help you to fix the issue.

To assist you better, I would lie to know what is the make and model of the computer?

The issue you are facing could be due to the display driver is outdated. Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below method.

Method 1.

I recommend you to uninstall/reinstall the display adapter driver and check. Follow the below steps:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for display adapter and click on it to expand.
  
• 
  Right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display adapter driver.
  

If this doesn’t help to fix the issue. I suggest you to update the display adapter driver. Skip step3 from the above steps and right click on the
device and click on update.

Method 2.

If the above method did not help to fix the issue, I would suggest you to
go to the computer manufacturer website and download the latest display adapter driver. If the display driver is not available for Windows 10, try installing the available driver in compatibility mode and check.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope it helps. Keep posting us with the status we will be glad to help you.

 

Win 10 Multi Display Scaling Issues

Thank You Archie123.

I've tried changing my gpu scaling as per your suggestion. I've tried all different options available (see image attached), and unfortunately it did not work.

It was working with Windows 7 before... it only started after the upgrade to Win 10 the issue with the extended monitor...

Thanks!