Windows 10: Another Windows 10 / WMP compatibility thread...

I have upgraded several of my family's PCs from Windows 7 Professional to Windows 10 Pro. In all but the last one -- a laptop -- WMP 12 is present after the upgrade, shows up in the default apps list, and works perfectly. With the last one it did not show up in the list and I can't find it anywhere on the disk. I googled it only to find that it apparently isn't compatible with Windows 10 -- big surprise to me and the 5 previously upgraded PCs that have it working. When I tried to download it the Microsoft web site gave me an error saying that the program was not compatible with my OS (Win 10).

In fact, I'm listening to some nice music being played on WMP 12 on my Windows 10 Pro desktop PC as I type this note.

I'm assuming that if it runs on all of my other Win 10 Pro machines that it should also be on, and run, on the last upgrade, the laptop. Can anyone explain this? Of course my preference is to get WMP 12 on the laptop, not lose it on all of the other machines. *Smile

Anyone?

:)

 

Windows Media Player 10 gives no sound

The last 2 posts are for Windows Media Player (WMP) on a PC. This thread is for WMP on Windows Mobile.



I'm running WMP 10.3 on WM 6.0 on a Tilt. As far as I can tell, the only place I don't get audio is from WMP. I get video but no audio, headphones or not. I can't find any place I'm muted. Done multiple soft resets and no change. Reluctant to do a hard reset
since I have lots of software loaded. Unless I get a clue soon, I'm going to try another media player.

 

can not burn a cd on itunes

In another thread a poster was finding it impossible to burn a disc with
any software, so I suggested that if they did not use WMP it might be best to turn it off*. They were then able to burn a disc using the Cyberlink program pre-installed on that PC.

This is clearly not a good option for anyone who uses WMP to manage their library.... Hopefully the next iTunes update will resolve the issue as regards their software.

* To turn WMP off go to Control Panel - Programs and Features - Turn Windows Features On/Off... when the list has populated scroll to Media Features and expand...
uncheck WMP - click OK and restart
the PC - (Reverse this procedure to restart WMP)

 

Where on earth have you found information about Windows Media Player not being compatible with Windows 10? Of course it is! It is a native Windows 10 application, present in all editions of Windows 10 (except the so called N and KN versions).

Windows Media Center is not officially compatible with Windows 10 (unofficial hacks exist) but that's a totally different program.

As you seem to be from the US, I cannot think how one of your Windows 7 computers could have got the Windows 7 N version or if you have accidentally used Windows 10 N version for the upgrade, but if this is the case it would explain the missing Windows Media Player. In any case you can download the Windows 10 Media Feature Pack and install it, it should solve the issue.

Check first if you for some reason have got the Windows 10 N, right click the Start button and select System. If you have got an N version, the N is shown after the Windows edition:

 

Thanks for your reply Kari. There are lots of easily found web posts that say WMP is not compatible with Windows 10. The latest download you can find on the Microsoft site is for Win 8.1 and when you try to dl/install it you get an error saying that it is incompatible with Win 10. And no, I didn't install an N or KN version -- just Win 10 Pro.

I tried the stand-alone installer from your link. It completes without error but if it installed WMP somewhere then neither I nor Win 10 can find it. There is a Windows Media Player folder in Program Files (x86) and inside it are all the appropriate folders for an installed WMP but every one of them are empty On all my other machines Windows Media Player is installed in the Program Files folder. There is a WMP install package in wow64 WinSxS folder but when I double-click on the executable contained in it I get an error saying that it is incompatible with my OS version.

System properties shows that I am running a 64 bit OS.

I just don't understand what is going on here...

 

Out of personal interest, could you please give a link or two for articles / sites telling that WMP is not compatible with Windows 10? I've now made following searches in Google and Bing and can't find anything:

• WMP not compatible with Windows 10
• Windows Media Player not compatible with Windows 10
• WMP compatible with Windows 10
• Windows Media Player compatible with Windows 10
• Does WMP work in Windows 10
• Does Windows Media Player work in Windows 10
• WMP compatibility Windows 10
• Windows Media Player compatibility Windows 10

That being said, have you searched the C: drive for the executable wmplayer.exe​?

 

I just googled whether Windows Media Player would be available for Windows 10 and surprisingly, the Microsoft website really does not list it. It does for Windows 7, 8 and 8.1, also mentioning that it would be part of the operating system. But it does mention it for Windows 10. I also have not found a download like "If it's broken, download this installer to fix it".

Anyway, if you don't have an "N" version of Windows 10, then WMP should actually be part of your Windows installation. In my case, the upgrade just left WMP where it was, that is in C:\Program Files (x86)\Windows Media Player\.

 

I think most of what I ran across was about the DVD playback capability not being included but on all but this machine it appears that WMP is available for DVD playback too. I've looked everywhere I know of or was pointed to by google but have not found a reference to a Windows 10 version or an active download link. The update link you provided me will [I think] add back the DVD functionality but it does not include the player itself.

In a search for wmplayer.exe I find it in the installation packages folder but for whatever reason it just isn't getting installed. The first screen capture below is from the laptop that has the issue. The second is from one of the machines that WMP 12 is working properly on.

 

First screenshot, have you tried to right click one of the wmplayer.exe files selecting Open?

 

Yes, that was the first thing I tried. Well, actually the first thing was double-click followed by right-click/open followed by right-click and look for "Open with...". Though I am the administrator I also tried "Run as Administrator". In no case did it ever try to run a program -- nothing, nada, zip, zilch. When I tried running as administrator I got the security confirmation followed by nothing.

 

Try going to Programs and Features(right click the *Start to find it quickly), and on the right side column, you'll see "Turn Windows features on or off", click that.
Windows Features will open up.
Scroll down to Media Features and expand.
See if Windows Media Player is checked, if not, check it.

If it is checked, then uncheck it.
Click "OK" and close the dialog, and reboot.
Go back and reverse the process by checking and rebooting again.

 

Well, that's pretty embarrassing. I've looked there 3-4 times but was looking for "Windows Media Player" specifically and didn't find it.

It was selected at the "Features" level but not at the WMP level. I selected it and got an error saying that windows could not complete the change. Then I rebooted and cleared it, again rebooting before selecting it again.

Now I have WMP 12 working just like its supposed to. Don't know what happened to get it messed up during the upgrade but happy to have it back.

Thanks all for taking your time to help me. I appreciate it very much.

Best regards,

Howard

 

You're welcome*Smile, glad it worked. WMP is my favorite player/ripper and library creator too.

 

Nice to know you got it working *Wink