Windows 10: Answer Desk Assure Subscription, adding a family device

Discus and support Answer Desk Assure Subscription, adding a family device in User Accounts and Family Safety to solve the problem; I want to know if you are allowed to add an off-site family members computer to yourAnswer Desk Assure subscriptions, like you can do with a Microsoft... Discussion in 'User Accounts and Family Safety' started by Markkacmarik, May 13, 2020.

  1. MARKKACMARIK
    Markkacmarik Win User

    Answer Desk Assure Subscription, adding a family device


    I want to know if you are allowed to add an off-site family members computer to yourAnswer Desk Assure subscriptions, like you can do with a Microsoft 360 subscription? If so, how many family member devices can you add? And if so, how do you do this?

    :)
     
    Markkacmarik, May 13, 2020
    #1
  2. MANNYMENDELSON
    MannyMendelson Win User

    Trying to cancel Answer Desk Assure Auto-Renew

    I want to turn off auto renew for my Answer Desk Assure subscription. Every time I hit "manage account" I get taken to a virtual agent who says "something went wrong" when it tries to turn off auto renew.The agent then suggests I go to the same subscription
    page that started the failed auto-renew process. So, it goes in a circle, defaults to "something went wrong" and then starts all over again. How do i turn off auto-renew for Answer Desk Assure?
     
    MannyMendelson, May 13, 2020
    #2
  3. PRECIOUSLEB
    PreciousLeb Win User
    How do I cancel an upcoming Answer Desk Assure Renewal?

    Hi Denise,

    Due to the complexity of the issue that you have regarding the Answer Desk Assure subscription, we suggest that you contact our AnswerDesk team. Here's the

    link.

    Regards.
     
    PreciousLeb, May 13, 2020
    #3
  4. FHEN
    Fhen Win User

    Answer Desk Assure Subscription, adding a family device

    Microsoft Assure - Answer Desk

    I checked what I think ia my Microsoft account page and nothing there about Microsoft Assure. Does your account list contact details for someone in Australia. If so I would appreciate details.

    Rgs
     
    Fhen, May 13, 2020
    #4
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Answer Desk Assure Subscription, adding a family device

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