Windows 10: Any idea why my icons got turned into a white paper or earth?

Discus and support Any idea why my icons got turned into a white paper or earth? in Windows 10 Software and Apps to solve the problem; i honestly dont know what happendWhen i try to open one of them it says ¨Make sure OndeDrive - Personal is running on your PC, then try again¨... Discussion in 'Windows 10 Software and Apps' started by Emil Carre villman, Jan 22, 2025.

  1. Any idea why my icons got turned into a white paper or earth?


    i honestly dont know what happendWhen i try to open one of them it says ¨Make sure OndeDrive - Personal is running on your PC, then try again¨

    :)
     
    Emil Carre villman, Jan 22, 2025
    #1

  2. Desktop chrome shortcut icons turned into blank papers!!!

    Hi

    Welcome to Microsoft community.

    It's possible that the antivirus app you installed, RAV endpoint protection, caused the issue with your Chrome shortcut icons turning into blank papers. Antivirus apps can sometimes interfere with the functioning of other programs, including changing the appearance of icons.

    To resolve this issue, you can try the following steps:

    1. Restart your computer: Sometimes, a simple restart can fix minor issues with icons.
    2. Rebuild the icon cache: The icon cache is a database that stores the icons for all the files and programs on your computer. If the cache becomes corrupted, it can cause issues with icons. To rebuild the icon cache, follow these steps:
      • Open File Explorer and navigate to the following folder: C:\Users[Your Username]\AppData\Local
      • Locate the "IconCache.db" file and delete it (you may need to enable the option to show hidden files and folders in File Explorer settings).
      • Restart your computer.
    3. Reset Chrome shortcuts: If the issue persists only with Chrome shortcuts, you can try resetting them by following these steps:
      • Right-click on the blank paper icon and select "Properties."
      • In the Properties window, click on the "Shortcut" tab.
      • Click on the "Change Icon" button.
      • In the "Change Icon" window, click on the "Restore Defaults" button.
      • Click "OK" to save the changes.
    Please note that these steps are general suggestions, and it's always a good idea to back up your important files before making any changes to your system.

    Please feel free to let me know if you have any further updates, thanks.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist
     
    Derrick19 - MSFT, Jan 22, 2025
    #2
  3. kwb737 Win User
    White piece of paper on icons

    Well, this is new. Anyone know how to fix this that I'm sure was caused by me. LOL!


    Any idea why my icons got turned into a white paper or earth? 282137d1591459619t-white-piece-paper-icons-screenshot-5-.jpg


    - - - Updated - - -

    Nevermind. Fixed it!!
     
    kwb737, Jan 22, 2025
    #3
  4. MCTusc Win User

    Any idea why my icons got turned into a white paper or earth?

    Taskbar icon turns to white sheets of paper upon being pinned to the taskbar

    I have an app running in Windows 10 as an administrator. The icon is the app's (sysinternals' Process Explorer) usual icon. When I pin it to the taskbar, it turns to white sheets of paper. When I unpin it, it turns back to normal. Please advise how to pin
    it and keep the usual icon. I completely reset windows last week and did not have this issue at that time. Thanks in advance!
     
    MCTusc, Jan 22, 2025
    #4
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Any idea why my icons got turned into a white paper or earth?

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