Windows 10: Any technician

Discus and support Any technician in Windows 10 Installation and Upgrade to solve the problem; I need help please.. i m really stuck in black screen. Intel uni something. I deleted system recovery. Now i boot. I changed the boot menu to hdd as... Discussion in 'Windows 10 Installation and Upgrade' started by kinleygyeltshen1, Oct 14, 2019.

  1. Any technician


    I need help please.. i m really stuck in black screen. Intel uni something. I deleted system recovery. Now i boot. I changed the boot menu to hdd as first option but didn't work. I tried using usb media file but it brought me to blue screen saying reovery computer need to be repaired os is missing. Please help me

    :)
     
    kinleygyeltshen1, Oct 14, 2019
    #1
  2. Rohit_SG Win User

    Connect to technician

    Hi Lee,



    Thank you for contacting Microsoft Community Forums.



    We would be happy to assist you. However, we will not be able to connect to any technician from other support channels. If you want to contact a technician with your case number, you need to connect through the same channel (Phone/Chat) for support.



    We provide technical suggestions for any queries in Windows. You can provide us the details of the issue and we’ll be glad to assist you with the troubleshooting steps which you can follow to resolve the issue.



    Have a nice day!
     
    Rohit_SG, Oct 14, 2019
    #2
  3. Computer Technician Code of Ethics

    Hey, Im writing a page for my coworkers that is to assist them with diagnosing and repairing computer problems over the phone. The first page of the site is going to be for Explaining the ethics of being a computer technician. The big thing here is to make sure that the agent understands the ethics of computers and that it is logical. Any suggestions?

    I was thinking of obvious ones like : Never lie to the customer. Always make sure that the customer understands what you are doing....
     
    Killer_Rubber_Ducky, Oct 14, 2019
    #3
  4. Kari Win User

    Any technician

    Customised Windows 10 deployment on multiple desktops and laptops.


    OK, after giving this a thought and thinking how I would do it, here's my suggestion. Please notice that, as I said, this is how I would do it. Other geeks might disagree with parts or all of it.

    I tested this scenario using one Hyper-V VM as technician machine (the one to build image) and three virtual machines to test simultaneous deployment in two scenarios:
    • Capturing install.wim from technician machine and using DISM to apply / deploy image from a network share
    • Capturing install.wim from technician machine, making ISO from it, deploying by clean installing from ISO burned to Flash drive
    Based on the fact that ISO method is clearly faster and simpler, it is what I suggest to you. I estimate you would need an hour and half to two hours to customize install image, capture it and make an ISO, then assuming you would make 5 Flash drives for install / deployment you would need about half an hour per five machines, in other words you would deploy to those 25 new machines in less than three hours, almost a full working day to deploy those 50 existing ones.

    Two working days, day 1 to make the image and deploy to new machines, day 2 to deploy to old ones.

    Chronological workflow based on my suggestion:

    Phase 1, Image customization tutorial, parts One through Six:
    • Install Windows 10 on a technician machine (I recommend Hyper-V VM but any capable PC is OK)
    • Boot to Audit Mode
    • Update Windows, install software, customize & personalize Windows
    • Sysprep
    Phase 2:
    • Capture the install.wim from technician machine as told in this tutorial, Part Four steps 4.1 through 4.5 (physical PC as technician machine) or Part Four steps 4.6 through 4.13 (Hyper-V VM as technician machine)
    • Create ISO as told in same tutorial, Part Five
    • Burn / write ISO to as many Flash drives as you want to / need to for simultaneous installs
    • Boot production machines from Flash drive, install Windows 10
    The above is how I would do this. If you choose the DISM method instead, applying install.wim from a network share, see this Microsoft support article: https://technet.microsoft.com/en-us/.../hh824910.aspx

    For more advanced deployment using MDT see this article: https://technet.microsoft.com/en-us/.../dn475741.aspx
     
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Any technician

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