Windows 10: AOL Mail not syncing on Outlook

I've been running AOL Mail on Outlook for years.

In the several weeks it has stopped automatically syncing received and sent emails. When I try to force a sync using "update folders" I get this error message:

Task "synchronising subscribed folders …..; reported error (0x800CCC0E) Outlook cannpot synchronise ….. Cannot connect to the server. etc etc.

I can receive GMail emails fine (although I don't tend to use Gmail) and receive AOL mail on my mobile and through the internet. No server problems this end. I run Windows 10.

HELP!!

:)

 

Outlook and Verizon Mail on AOL


Sometime back Verizon gave their e-mail operations to AOL. All has been working well until earlier this week when suddenly the IMAP folders would not sync. Checking online, all that could be found was to reset the IMAP settings in Outlook. After doing this multiple times, uninstalled/reinstalled Office 365. Seems Outlook wants to go to Yahoo servers instead of AOL. Using manual repair, attempts to change them to AOL were not successful, kept reverting back to AOL.
I contacted AOL, response was to reset the IMAP settings, which I've done many times.
Finally in a web search I found two threads in answers.microsoft.com about others with the same issues. AOL was giving them the run around as well.
Finally I got another response from AOL:
"Good Day,

Thank you for getting back to us.

Based on the information provided, please note that you can encounter this situation due to the recent updates made to our website.

Unfortunately, at the moment, there is no option available that allows to make any changes to the specific settings.

Given the situation, you have the option to install and use the AOL App or you can access your account, by going to mail.aol.com.

We hope this information will be of use. Please let us know if we may assist you in the future.

Best regards,

George
AOL Email Support Specialist"

Obviously AOL has no intention of resolving this issue. Not good news for Outlook users.

For those interested the threads I'm following are:

https://answers.microsoft.com/en-us/...b2ab069?auth=1

https://answers.microsoft.com/en-us/...f-61e92e87a9bb

 

Delete mails in Outlook but want to keep mails untouch in webmail

When I deleted an email in outlook and my webmail got deleted too. I want to keep all the inbox mails from the webmail even I complete deleted in outlook. I spend hrs can't think it out how. Any step by step instruction? I'm using IMAP account btw. Thanks and Merry Christmas.

 

Outlook trouble in Windows 10 handling AOL email

Hi Dave,

• Are you referring to Windows 10 Mail App?
• If yes, then is that an additional account?

If your AOL is an additional account in Windows 10 Mail App, then I suggest you to remove the account and reconfigure it and check the behavior. And if your AOL is primary a account, please get back to us for further assistance.

I suggest you to try the steps provided in the link below and check.

http://windows.microsoft.com/en-in/windows-8/remove-account

Thank you