Windows 10: APC Index Mismatch Error

Dear all,


I am working on my Dell Latitude E5400 with latest version of Windows 10 20H2 updates. I have intel support assistant installed in my system along with Dell Support assist and I got couple of updates. Bluetooth and Wifi drivers.


After installing updates Audio stopped working so i removed the updates and installed/reinstalled Realtek drivers so that i could get audio yet I am getting BSOD. I firmly believe the issue with Realtek audio drivers.


The memory dmp attached herein - Memory DMP


Please help me as to why i cannot recitfy the issue from Safe mode? I cannot log in normally as it crashes as soon as login screen appears!


Many Thanks,

Sam

:)

 

APC INDEX MISMATCH error

I understand. I will give it a day or two and see if the BSOD returns. If it does, I will do the changes and post an update.

in post 15 APC INDEX MISMATCH error I didn't see any mentioning of a driver...

 

APC Index Mismatch

Hi Adam,

The DMP files that you've shared shows the error code 0x00000001. This was caused by the hal.dll driver which is responsible for implementing hardware functions on your device. To know more about the error code and the recommended actions, click on this

link.

Let us know how it goes after you've performed the steps.

 

APC Index Mismatch

I got a blue screen telling me I had an error and it was gathering information and would restart. The problem was APC Index Mismatch. I've gotten this 3-4 times before. How do I fix this? I'm on Windows 10.