Windows 10: APC index mismatch

Discus and support APC index mismatch in Windows 10 Drivers and Hardware to solve the problem; [ATTACH] Troubleshoot steps taken: 1.Check System Fileswith System File Checker Thesfc/scannow command will scan and find Windows system files... Discussion in 'Windows 10 Drivers and Hardware' started by GlennGarikai, Mar 10, 2021.

  1. GLENNGARIKAI
    GlennGarikai Win User

    APC index mismatch


    APC index mismatch 3d00ad57-9cf3-48e8-ab70-1601e93f6976?upload=true.jpg


    Troubleshoot steps taken:


    1.Check System Fileswith System File Checker



    Thesfc/scannow command will scan and find Windows system files that are damaged ormisplaced and repair them.



    Opencmd as an Administrator:



    • sfc/scannow



    Note ifthat shows uncorrected errors - continue regardless.



    Whenthat completes run these :



    • Dism /Online /Cleanup-Image /CheckHealth



    • DISM /online /cleanup-image /scanhealth



    • DISM /online /cleanup-image /restorehealth



    Note ifthat shows any uncorrected errors - continue regardless.



    Thenrestart the computer.



    https://docs.microsoft.com/en-US/troubleshoot/windows-server/deployment/fix-windows-update-errors



    2.Update or Uninstall& Reinstall Printer Drivers




    • Open Device Manager -> Printer Drivers -> Update
    • Open Control Panel -> Uninstall & Reinstall the drivers.


    I have done above steps but the issue is still there, please assist

    :)
     
    GlennGarikai, Mar 10, 2021
    #1
  2. BILL SMITHERS
    Bill Smithers Win User
    Bill Smithers, Mar 10, 2021
    #2
  3. JELU CAL
    Jelu Cal Win User
    APC Index Mismatch

    Hi Adam,

    The DMP files that you've shared shows the error code 0x00000001. This was caused by the hal.dll driver which is responsible for implementing hardware functions on your device. To know more about the error code and the recommended actions, click on this

    link    .

    Let us know how it goes after you've performed the steps.
     
    Jelu Cal, Mar 10, 2021
    #3
  4. SAVEM12
    SavEm12 Win User

    APC index mismatch

    APC Index Mismatch

    I got a blue screen telling me I had an error and it was gathering information and would restart. The problem was APC Index Mismatch. I've gotten this 3-4 times before. How do I fix this? I'm on Windows 10.
     
    SavEm12, Mar 10, 2021
    #4
Thema:

APC index mismatch

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