Windows 10: APC_INDEX_MISMATCH / KB5000802 / BSOD / Authenticated users / Administrators

[COLOR=rgba0, 0, 0, 1]Iinstall computers via an image Win 10, 20H2. Works perfectly. One part of theautomated setup is adding Authedicated Users to the local Administrators group.[/COLOR]

[COLOR=rgba0, 0, 0, 1]Newestmachine is HP840G8, with Intel 11th gen CPU and chipset. I get BSOD. Did someexperiments, ending up with this: [/COLOR]Clean install of Win 10 20H2wiping all partitions, installed all Microsoft updates. Added AuthenticatedUsers to Administrator Group. BSOD!

[COLOR=rgba0, 0, 0, 1]Sincethen I have Googles the error and a few other worldwide report the same erroron Intel 11th gen CPU/Chipset.[/COLOR]

[COLOR=rgba0, 0, 0, 1]I havetried to remove KB5000802 wusa /uninstall /kb:5000802, it states that Icannot because it is a security update. [/COLOR]

[COLOR=rgba0, 0, 0, 1]Therefore,the question is: Have Microsoft released a KBxxxxxx that fixes the problem?[/COLOR]


[COLOR=rgba0, 0, 0, 1] [/COLOR]

:)

 

Administrator level User

Got the laptop. It's a Lenovo G500 so possibly has Lenovo stuff in the way? Anyway, booted it normally and it opens into a regular account without admin privileges. Rebooted it into Recovery mode (per Option 5) and get Lenovo logo and Preparing Automatic Repair message; then Select Account + "You need to sign in as an administrator to continue but there aren't any administrator accounts on this PC". There is an option "Forgot your password or don't see your account?" but selecting that brings up a screen which should list admin accounts but there aren't any. Pressing the only option on that page Restart leads eventually to a BSOD with Stop code: 0xc00002e3 (which I know is misconfigured o/s or missing or damaged system files).

Can anybody suggest next steps in resolving this?

 

BSOD APC_INDEX_MISMATCH ntoskrnl.exe+142940

I had a BSOD. Bug Check String APC_INDEX_MISMATCH , cause by driver ntoskrnl.exe caused by address ntoskrnl.exe+142940. Adive on the fix for this. XPS 15 9950 RUNNING Windows 10 Pro.

 

BSOD APC_INDEX_MISMATCH on Windows 10 Home 64-bit

Hi,

This error usually appears when a new hardware was installed on the computer. It could be a USB device that is newly connected to your PC. It's recommended to install the device's latest or updated drivers.

To update the driver manually, follow these steps:

• Right-click the Windows key and click Device Manager.
• Locate and expand the category where the new device belong.
• Right-click the device’s name from the list and click Update Driver Software.

If the above steps did not help, then we suggest that you follow the walk-through troubleshooting to

Troubleshoot blue screen errors.

For more information regarding the error, check out
Bug Check 0x1: APC_INDEX_MISMATCH.

Let us know if you need further help.

Regards.