Windows 10: App and Blue Screen Crashes

Discus and support App and Blue Screen Crashes in Windows 10 Drivers and Hardware to solve the problem; So I've had problem with my PC since I finished it. It was blue screen crashing for a while (fairly uncommonly) and a couple weeks ago it wouldn't turn... Discussion in 'Windows 10 Drivers and Hardware' started by JoeRowlands913, Sep 4, 2018.

  1. App and Blue Screen Crashes


    So I've had problem with my PC since I finished it. It was blue screen crashing for a while (fairly uncommonly) and a couple weeks ago it wouldn't turn on again afterwards. I formatted the hard drives and reinstalled Windows clean, hoping this would solve the problems. I can now use the PC but got a Blue Screen the other day showing an error "DRIVER_IRQL_NOT_LESS_OR_EQUAL" and indicating towards a amdppm.sys.


    I am now receiving app crashes with the below details:

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: Hearthstone.exe
    Application Version: 12.0.0.25770
    Application Timestamp: 5ae21e89
    Fault Module Name: ntdll.dll
    Fault Module Version: 10.0.17134.228
    Fault Module Timestamp: 2c71c7b8
    Exception Code: c0000005
    Exception Offset: 0003df05
    OS Version: 10.0.17134.2.0.0.768.101
    Locale ID: 2057
    Additional Information 1: 2beb
    Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46
    Additional Information 3: b1f0
    Additional Information 4: b1f0b380dbcd74b72a4df4e63607c2ae


    I have run the Windows memory test and also memtest86 and both found no issues

    :)
     
    JoeRowlands913, Sep 4, 2018
    #1
  2. Law-II Win User

    Crash/blue screen

    Hi

    I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

    nb: You may be able to view this with a [*BlueScreenView] application, google for this.

    Edit Link - Blue screen of death (STOP error) information in dump files.

    Description
    ===========

    BlueScreenView scans all your minidump files created during 'blue screen
    of death' crashes, and displays the information about all crashes in one
    table. For each crash, BlueScreenView displays the minidump filename, the
    date/time of the crash, the basic crash information displayed in the blue
    screen (Bug Check Code and 4 parameters), and the details of the driver
    or module that possibly caused the crash (filename, product name, file
    description, and file version).
    For each crash displayed in the upper pane, you can view the details of
    the device drivers loaded during the crash in the lower pane.
    BlueScreenView also mark the drivers that their addresses found in the
    crash stack, so you can easily locate the suspected drivers that possibly
    caused the crash.

    atb

    Law-II
     
    Law-II, Sep 4, 2018
    #2
  3. iuppiter Win User
    Blue Screen of Death (Crash) When Playing Games


    Nothing for step 10.

    Step 11 -
    App and Blue Screen Crashes [​IMG]
     
    iuppiter, Sep 4, 2018
    #3
  4. Rose Cal Win User

    App and Blue Screen Crashes

    Blue screen crashes

    Hi Howard,

    We would like to know if you're still experiencing blue screen errors. If yes, the error WHEA_UNCORRECTABLE_ERROR message you received may possibly occur due to a hardware error.
    To efficiently assist you, kindly answer the following questions:

    • Have you made any recent changes prior to this issue?
    • What troubleshooting steps have you done so far?

    Meanwhile, I suggest that you follow the steps in this article on how to troubleshoot WHEA_UNCORRECTABLE_ERROR.

    If the issue still persists, I recommend that you follow the steps in this
    article on how to troubleshoot blue screen errors. You can choose when did you get the error and perform
    the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Sep 4, 2018
    #4
Thema:

App and Blue Screen Crashes

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