Windows 10: App crashes and checking report.wer

Discus and support App crashes and checking report.wer in Windows 10 Gaming to solve the problem; Hi, a bit of context, I´ve been trying to run 2 games (Dark Souls 3 and Sekiro) on windows 10, but both apps crash shortly after launching, when... Discussion in 'Windows 10 Gaming' started by AlfredoMoneo, Aug 19, 2019.

  1. App crashes and checking report.wer


    Hi, a bit of context, I´ve been trying to run 2 games (Dark Souls 3 and Sekiro) on windows 10, but both apps crash shortly after launching, when launched a white screen shows up which should be the game loading but then it crashes without giving any sort of error code whatsoever, I´ve tried many different solutions online such as editing the game´s config file for it to launch at a lower resolution, running in different compatibility modes and changing my settings around in NVIDIA´s control panel all to no avail, so I´m posting this here in the hopes that someone can maybe help me troubleshoot it so I can get the app running


    Here´s the crash report fetched from the Report Archive Folder




    Version=1

    EventType=APPCRASH

    EventTime=132106941096945017

    ReportType=2

    Consent=1

    UploadTime=132106941098479481

    ReportStatus=268435456

    ReportIdentifier=9d3ce3d5-14c3-4203-a76e-d73f35bd0092

    IntegratorReportIdentifier=0a0e4904-f2bf-4fcc-b00f-050c13ebec54

    Wow64Host=34404

    NsAppName=DarkSoulsIII.exe

    AppSessionGuid=000022e4-0001-004c-32a0-a4139056d501

    TargetAppId=W:0006813f570542356383bb9571005823c06600000904!000013ae1155c4a4ed193bb51847b30ad471e393fa70!DarkSoulsIII.exe

    TargetAppVer=2017//03//03:09:34:38!613f7f2!DarkSoulsIII.exe

    BootId=4294967295

    TargetAsId=231

    UserImpactVector=808464656

    IsFatal=1

    EtwNonCollectReason=1

    Response.BucketId=f98aab0e61d1783a38b477806638e915

    Response.BucketTable=4

    Response.LegacyBucketId=120725166289

    Response.type=4

    Sig[0].Name=Nombre de la aplicación

    Sig[0].Value=DarkSoulsIII.exe

    Sig[1].Name=Versión de la aplicación

    Sig[1].Value=1.12.0.0

    Sig[2].Name=Marca de tiempo de la aplicación

    Sig[2].Value=58b938ae

    Sig[3].Name=Nombre del módulo con errores

    Sig[3].Value=DarkSoulsIII.exe

    Sig[4].Name=Versión del módulo con errores

    Sig[4].Value=1.12.0.0

    Sig[5].Name=Marca de tiempo del módulo con errores

    Sig[5].Value=58b938ae

    Sig[6].Name=Código de excepción

    Sig[6].Value=c0000005

    Sig[7].Name=Desplazamiento de excepción

    Sig[7].Value=000000000000b58a

    DynamicSig[1].Name=Versión del sistema operativo

    DynamicSig[1].Value=10.0.17763.2.0.0.768.100

    DynamicSig[2].Name=Id. de configuración regional

    DynamicSig[2].Value=22538

    DynamicSig[22].Name=Información adicional 1

    DynamicSig[22].Value=96b9

    DynamicSig[23].Name=Información adicional 2

    DynamicSig[23].Value=96b90f75245983331e66fc5db7512343

    DynamicSig[24].Name=Información adicional 3

    DynamicSig[24].Value=6800

    DynamicSig[25].Name=Información adicional 4

    DynamicSig[25].Value=68006a2366b82c73a706d7158b4eb96c

    UI[2]=C:\Games\DARK SOULS III\Game\DarkSoulsIII.exe

    LoadedModule[0]=C:\Games\DARK SOULS III\Game\DarkSoulsIII.exe

    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll

    LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL

    LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll

    LoadedModule[4]=C:\Windows\SYSTEM32\apphelp.dll

    LoadedModule[5]=C:\Windows\SYSTEM32\AcLayers.DLL

    LoadedModule[6]=C:\Windows\System32\msvcrt.dll

    LoadedModule[7]=C:\Windows\System32\USER32.dll

    LoadedModule[8]=C:\Windows\System32\win32u.dll

    LoadedModule[9]=C:\Windows\System32\GDI32.dll

    LoadedModule[10]=C:\Windows\System32\gdi32full.dll

    LoadedModule[11]=C:\Windows\System32\msvcp_win.dll

    LoadedModule[12]=C:\Windows\System32\ucrtbase.dll

    LoadedModule[13]=C:\Windows\System32\SHLWAPI.dll

    LoadedModule[14]=C:\Windows\System32\combase.dll

    LoadedModule[15]=C:\Windows\System32\RPCRT4.dll

    LoadedModule[16]=C:\Windows\System32\bcryptPrimitives.dll

    LoadedModule[17]=C:\Windows\System32\ADVAPI32.dll

    LoadedModule[18]=C:\Windows\System32\sechost.dll

    LoadedModule[19]=C:\Windows\SYSTEM32\sfc.dll

    LoadedModule[20]=C:\Windows\SYSTEM32\WINSPOOL.DRV

    LoadedModule[21]=C:\Windows\System32\kernel.appcore.dll

    LoadedModule[22]=C:\Windows\System32\bcrypt.dll

    LoadedModule[23]=C:\Windows\SYSTEM32\PROPSYS.dll

    LoadedModule[24]=C:\Windows\System32\OLEAUT32.dll

    LoadedModule[25]=C:\Windows\System32\shcore.dll

    LoadedModule[26]=C:\Windows\SYSTEM32\IPHLPAPI.DLL

    LoadedModule[27]=C:\Windows\SYSTEM32\sfc_os.DLL

    LoadedModule[28]=C:\Windows\SYSTEM32\SortWindows61.dll

    LoadedModule[29]=C:\Windows\System32\IMM32.DLL

    LoadedModule[30]=C:\Windows\System32\WS2_32.dll

    LoadedModule[31]=C:\Windows\System32\WLDAP32.dll

    LoadedModule[32]=C:\Windows\System32\SHELL32.dll

    LoadedModule[33]=C:\Windows\SYSTEM32\dxgi.dll

    LoadedModule[34]=C:\Games\DARK SOULS III\Game\steam_api64.dll

    LoadedModule[35]=C:\Windows\System32\cfgmgr32.dll

    LoadedModule[36]=C:\Games\DARK SOULS III\Game\fmodex64.dll

    LoadedModule[37]=C:\Windows\System32\windows.storage.dll

    LoadedModule[38]=C:\Games\DARK SOULS III\Game\fmod_event64.dll

    LoadedModule[39]=C:\Windows\System32\profapi.dll

    LoadedModule[40]=C:\Windows\SYSTEM32\WINMM.dll

    LoadedModule[41]=C:\Windows\System32\powrprof.dll

    LoadedModule[42]=C:\Windows\System32\ole32.dll

    LoadedModule[43]=C:\Windows\System32\cryptsp.dll

    LoadedModule[44]=C:\Games\DARK SOULS III\Game\binkw64.dll

    LoadedModule[45]=C:\Windows\SYSTEM32\WSOCK32.dll

    LoadedModule[46]=C:\Windows\SYSTEM32\winmmbase.dll

    LoadedModule[47]=C:\Windows\SYSTEM32\MSACM32.dll

    LoadedModule[48]=C:\Windows\SYSTEM32\d3d11.dll

    LoadedModule[49]=C:\Windows\SYSTEM32\d3dx11_43.dll

    LoadedModule[50]=C:\Windows\SYSTEM32\d3d9.dll

    LoadedModule[51]=C:\Windows\SYSTEM32\d3dx9_43.dll

    LoadedModule[52]=C:\Windows\SYSTEM32\DINPUT8.dll

    LoadedModule[53]=C:\Windows\SYSTEM32\D3DCOMPILER_43.dll

    LoadedModule[54]=C:\Windows\SYSTEM32\dwmapi.dll

    LoadedModule[55]=C:\Windows\System32\CRYPT32.dll

    LoadedModule[56]=C:\Windows\System32\MSASN1.dll

    LoadedModule[57]=C:\Windows\SYSTEM32\XINPUT1_3.dll

    LoadedModule[58]=C:\Windows\System32\SETUPAPI.dll

    LoadedModule[59]=C:\Windows\SYSTEM32\inputhost.dll

    LoadedModule[60]=C:\Windows\SYSTEM32\d2d1.dll

    LoadedModule[61]=C:\Windows\SYSTEM32\CoreMessaging.dll

    LoadedModule[62]=C:\Windows\SYSTEM32\CoreUIComponents.dll

    LoadedModule[63]=C:\Windows\SYSTEM32\twinapi.appcore.dll

    LoadedModule[64]=C:\Windows\SYSTEM32\wintypes.dll

    LoadedModule[65]=C:\Windows\SYSTEM32\RMCLIENT.dll

    LoadedModule[66]=C:\Windows\SYSTEM32\ntmarta.dll

    LoadedModule[67]=C:\Windows\SYSTEM32\SspiCli.dll

    LoadedModule[68]=C:\Windows\system32\uxtheme.dll

    LoadedModule[69]=C:\Windows\System32\clbcatq.dll

    LoadedModule[70]=C:\Windows\SYSTEM32\MMDevAPI.DLL

    LoadedModule[71]=C:\Windows\SYSTEM32\DEVOBJ.dll

    LoadedModule[72]=C:\Windows\SYSTEM32\wdmaud.drv

    LoadedModule[73]=C:\Windows\SYSTEM32\ksuser.dll

    LoadedModule[74]=C:\Windows\SYSTEM32\AVRT.dll

    LoadedModule[75]=C:\Windows\SYSTEM32\AUDIOSES.DLL

    LoadedModule[76]=C:\Windows\SYSTEM32\msacm32.drv

    LoadedModule[77]=C:\Windows\SYSTEM32\midimap.dll

    LoadedModule[78]=C:\Windows\SYSTEM32\resourcepolicyclient.dll

    LoadedModule[79]=C:\Windows\SYSTEM32\nvwgf2umx.dll

    LoadedModule[80]=C:\Windows\System32\PSAPI.DLL

    LoadedModule[81]=C:\Windows\SYSTEM32\VERSION.dll

    State[0].Key=Transport.DoneStage1

    State[0].Value=1

    OsInfo[0].Key=vermaj

    OsInfo[0].Value=10

    OsInfo[1].Key=vermin

    OsInfo[1].Value=0

    OsInfo[2].Key=verbld

    OsInfo[2].Value=17763

    OsInfo[3].Key=ubr

    OsInfo[3].Value=678

    OsInfo[4].Key=versp

    OsInfo[4].Value=0

    OsInfo[5].Key=arch

    OsInfo[5].Value=9

    OsInfo[6].Key=lcid

    OsInfo[6].Value=22538

    OsInfo[7].Key=geoid

    OsInfo[7].Value=161832257

    OsInfo[8].Key=sku

    OsInfo[8].Value=100

    OsInfo[9].Key=domain

    OsInfo[9].Value=0

    OsInfo[10].Key=prodsuite

    OsInfo[10].Value=768

    OsInfo[11].Key=ntprodtype

    OsInfo[11].Value=1

    OsInfo[12].Key=platid

    OsInfo[12].Value=10

    OsInfo[13].Key=sr

    OsInfo[13].Value=0

    OsInfo[14].Key=tmsi

    OsInfo[14].Value=221117

    OsInfo[15].Key=osinsty

    OsInfo[15].Value=1

    OsInfo[16].Key=iever

    OsInfo[16].Value=11.678.17763.0-11.0.140

    OsInfo[17].Key=portos

    OsInfo[17].Value=0

    OsInfo[18].Key=ram

    OsInfo[18].Value=8157

    OsInfo[19].Key=svolsz

    OsInfo[19].Value=930

    OsInfo[20].Key=wimbt

    OsInfo[20].Value=0

    OsInfo[21].Key=blddt

    OsInfo[21].Value=180914

    OsInfo[22].Key=bldtm

    OsInfo[22].Value=1434

    OsInfo[23].Key=bldbrch

    OsInfo[23].Value=rs5_release

    OsInfo[24].Key=bldchk

    OsInfo[24].Value=0

    OsInfo[25].Key=wpvermaj

    OsInfo[25].Value=0

    OsInfo[26].Key=wpvermin

    OsInfo[26].Value=0

    OsInfo[27].Key=wpbuildmaj

    OsInfo[27].Value=0

    OsInfo[28].Key=wpbuildmin

    OsInfo[28].Value=0

    OsInfo[29].Key=osver

    OsInfo[29].Value=10.0.17763.678.amd64fre.rs5_release.180914-1434

    OsInfo[30].Key=buildflightid

    OsInfo[31].Key=edition

    OsInfo[31].Value=CoreSingleLanguage

    OsInfo[32].Key=ring

    OsInfo[32].Value=Retail

    OsInfo[33].Key=expid

    OsInfo[34].Key=containerid

    OsInfo[35].Key=containertype

    OsInfo[36].Key=edu

    OsInfo[36].Value=0

    FriendlyEventName=Dejó de funcionar

    ConsentKey=APPCRASH

    AppName=DARK SOULS™ III

    AppPath=C:\Games\DARK SOULS III\Game\DarkSoulsIII.exe

    NsPartner=windows

    NsGroup=windows8

    ApplicationIdentity=60DBC08BCCD087F6ACA657C03154C694

    MetadataHash=1991441253


    Thank you to whom may read this and sorry for any grammar mistakes, english is not my first language

    :)
     
    AlfredoMoneo, Aug 19, 2019
    #1
  2. dalchina Win User

    Windows Problem Reporting completely crashing PC


    What sort of crash? A freeze? Lots of WER's? Please advise what you are now experiencing.

    Freezes don't produce event logs. If you're saying there is no report corresponding to whatever occurred, and there is no crash after a clean boot, then I suggest you proceed with a process of elimination.

    That's assuming whatever problem it is you are now experiencing is related to an installed program.
     
    dalchina, Aug 19, 2019
    #2
  3. Tril645 Win User
    WER (Windows error reporting collect data)

    What kind of data WER Windows error report collect ??

    Is there any serious privacy issue ???
     
    Tril645, Aug 19, 2019
    #3
  4. pc!omg! Win User

    App crashes and checking report.wer

    How can I use WER reports?

    In path ProgramData\Microsoft\Windows\WER there are many folders with reports. Is possible to use it useful?
     
    pc!omg!, Aug 19, 2019
    #4
Thema:

App crashes and checking report.wer

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