Windows 10: app crashes due to a dll file on the system

Discus and support app crashes due to a dll file on the system in Windows 10 BSOD Crashes and Debugging to solve the problem; so im trying to play a game, right?, then in one exact part of the game it just crashes without advice or any type of warning or missing path, i go to... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Sebastian Miranda3, Feb 1, 2021.

  1. app crashes due to a dll file on the system


    so im trying to play a game, right?, then in one exact part of the game it just crashes without advice or any type of warning or missing path, i go to event viewer, and see that it says that the faulting path is "C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_aa88138229517429\igd10iumd64.dll", so then i try to reinstall the file but i sadly cant since a system app is using it and the only way to update is when windows updates, but windows has not had any updates, then i go to command prompt and do the restore health to the system command, it finds nothing, then i do sfc /SCANNOW, and still it doesnt find anything that corrupted, i proceed to test the game again and it still crashes the same way, and i dont know what to do, i need help

    :)
     
    Sebastian Miranda3, Feb 1, 2021
    #1

  2. Windows 10 DLL Files

    I already done that both didn't find any errors, also when i do Dism /Online /Cleanup-Image /RestoreHealth it does not work just sit there with blank screen, tried waiting but nothing is happening (idk whether it should happen i saw some pictures there should
    be something when i run command...) I tried to install some dll files manually some with dll files fixer but all of programs got error 0xc000007b, then i tried deleting some dll's and then some programs were working but the others were now requesting thoose
    files.

    UPDATE: Dism /Online /Cleanup-Image /RestoreHealth now works but it didn't fix all the problems some programs still request dll files or show error 0xc000007b. Ok Dism /online /Cleanup-Image /RestoreHealth partially helped i installed some manually and all
    of programs work well except Epic Games Launcher(Unrela Engine 4) which i didn't made to fix, thanks for your help! app crashes due to a dll file on the system :)
     
    NikolaFilic, Feb 1, 2021
    #2
  3. Sigverif reports system files not signed

    Hi,

    The issue may occur due to corrupted system files. In order for us to assist you, we suggest to check this article:

    How to fix missing DLL files errors on Windows 10/8/7 PC
    . It contains troubleshooting steps pertaining the issue.

    We look forward to your response.
     
    Phillip Pio, Feb 1, 2021
    #3
  4. app crashes due to a dll file on the system

    Windows 10 DLL Files

    Hi Nikola,

    This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow
    the below given steps:


    • Press Windows key + X, select
      Command prompt (Admin) to bring up elevated Command prompt.

    • In Command prompt type
      sfc/scannow
      and press enter.

    • Restart the computer.

    If no corrupted system files were found in the previous state, then I suggest you to try the following steps to employ the DISM command lines:


    • Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.

    • In command prompt, type the following commands and press Enter after each command:

    Dism /Online /Cleanup-Image /CheckHealth

    Dism /Online /Cleanup-Image /ScanHealth

    Dism /Online /Cleanup-Image /RestoreHealth



    • Close the command prompt and restart the PC and check if it works.
    Write to us, if you need further assistance.

    Thank You.
     
    ThofikhAhamad, Feb 1, 2021
    #4
Thema:

app crashes due to a dll file on the system

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