Windows 10: App gone after refresh

Discus and support App gone after refresh in Windows 10 Software and Apps to solve the problem; Hi! I recently performed a refresh on my Windows 10 laptop, and noticed that when completed, Microsoft Store said that I do not own Minecraft:... Discussion in 'Windows 10 Software and Apps' started by Jamie.Matthews, Aug 4, 2019.

  1. JAMIE.MATTHEWS
    Jamie.Matthews Win User

    App gone after refresh


    Hi!


    I recently performed a refresh on my Windows 10 laptop, and noticed that when completed, Microsoft Store said that I do not own Minecraft: Windows 10 Edition.


    I had access to it before the refresh, now I don't.


    Any help would be appreciated.


    Thanks!

    :)
     
    Jamie.Matthews, Aug 4, 2019
    #1
  2. SMARTALI89
    smartali89 Win User

    Why did the startup window get cleared?

    I didn't missed any step, the list was gone and gone , even after using lot of programs the programs were not listed in that list.
     
    smartali89, Aug 4, 2019
    #2
  3. AZARUDDIN SYED
    Azaruddin Syed Win User
    apps removed while refreshing

    Hi Tersia,

    Thank you for posting in Microsoft Community.

    Sorry for the inconvenience caused to you. I'll certainly help you with this.

    I would like to let you know that when you perform a system refresh(reset), the apps you installed from websites and DVDs will be removed. Apps that came with your PC and apps you installed from the Windows Store will be reinstalled. Windows puts a list
    of removed apps on your desktop after refreshing your PC.

    I suggest you to visit your manufacturer's website and download the latest drivers for Windows 10.

    To fix the issues with internet connection, I suggest you to run the Internet connection troubleshooter.

    Follow the below steps:

    • Press Windows key and type troubleshooting in the search bar.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click on Internet Connections.
    • Follow the on-screen instructions to run the troubleshooter.

    Hope this will help you. Keep us posted with the status of the issue to assist you further.

    Thank you.
     
    Azaruddin Syed, Aug 4, 2019
    #3
  4. DIVYA MURUGAN
    Divya Murugan Win User

    App gone after refresh

    Win10 Email refresh?

    Hi Chris,

    Thank you for posting your query on Microsoft Community.

    I appreciate your interest in Windows 10.We sincerely regret for the inconvenience caused.

    Follow the below steps and check if it helps.


    • In search type Mail app.

    • In top right corner you will find a refresh button

    • Click on refresh button and check if it sync with the account

    If the issue still persists I suggest you to provide us the screen shot of the issue.

    Please let us know if you face any issues with Windows.

    Thank you.
     
    Divya Murugan, Aug 4, 2019
    #4
Thema:

App gone after refresh

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