Windows 10: Apparent crash due to unscheduled Windows Update

At 1:50 p.m., my screen went dark while I was typing. I had to do a hard reset on my Dell Inspiron 15 3525, holding down the power button, releasing for a few seconds, and then holding down again. I got the blue "Windows didn't shut down correctly" screen suggesting ways to reset Windows. I've received several of these since buying this computer in February. Reliability Monitor says the following. Again, the crash was at 1:50 p.m.The technical report for Windows at 1:51 p.m. reads as follows: The previous system shutdown at 1:34:57 PM on ‎5/‎15/‎2024&nbs

:)

 

Windows 11 Crashes Apparently Caused by Agent Ransack.

Hello,



Windows 11 is apparently crashing due to Agent Ransack, refer following.

Can you please provide any suggestions etc?



A summary follows;

1. I have not observed a crash if Agent Ransack is not in use,
   
2. An increase of virtual memory, refer following, apparently assisted, though crashes still occur,
   
3. The crashes apparently only occur if both: searching with Agent Ransack, and using Windows Media Center;
   
   1. The same search without Windows Media Center apparently does not crash,
      
   2. Yes, Windows Media Center – I have not found a suitable alternative, and
      
   3. I experienced only one crash, despite “thousands” of searches using both: Windows 10, and Windows Media Centre; on another computer.
      
4. I have updated to the latest revision of Agent Ransack,
   
5. The crash’s likelihood is apparently related to search’s character length,
   
6. I have access to a computer with Windows 10 that successfully completes a search that causes Windows 11 to crash, and
   
7. I unsuccessfully trialled changing the hard drive being searched,
   

The crash errors include the following:

1. Kernel mode heap corruption
   
2. Bad pool caller, and
   
3. Page in non page area.
   

Thanks and regards.



Agent Ransack:



Agent Ransack – Mythicsoft



Virtual Memory:

How to manage virtual memory on windows 11

 

Windows update is unscheduled and won't get scheduled

Hi,

Corrupted system files may be the possible cause why your computer/laptop crashes due to the update.

In the meantime, if you would like, we suggest that you follow the steps in these articles below on how to temporary hide the updates or schedule the updates:

• Get updates when you're away from your PC with active hours in Windows 10
• How to temporarily prevent a Windows Update from reinstalling in Windows 10

Additionally, you may also try the suggestion shared by Andre Da Costa on this
thread about blocking/hiding automatic updates.

Keep us posted if you need additional help.

 

Repeated Crashes and Boot Errors Apparently Caused by Driver Updates





Still no boot. Moving on to the next step.