Windows 10: AppHang issues

Last week my copies of Lightroom and Photoshop were working fine, this week they hang and crash. I spent over an hour with Adobe remotely connected trying fixes and we've come to the conclusion it's a Windows permission error. I am admin on this PC and I am the only one who uses it. I have reinstalled windows and Lightroom. Running the program as admin changes nothing, nor did any of the other fixes we tried. EventViewer shows an Application hang with event ID 1002. I've tried so many things and nothing is working to fix this.

Windows home is on a SSD, none of my drives show any errors and I don't have any external drives plugged in as I saw reports that can cause issues. I'm currently moving my pictures folder to a separate drive to see if this makes a difference as that's how it used to be before I formatted and reinstalled to fix some strange Windows errors.


My PC has the latest version of Win 10 and Adobe products and has way more power than it needs to run the programs.


Thanks in advance


Log Name: Application

Source: Application Hang

Date: 15/12/2020 2:44:51 PM

Event ID: 1002

Task Category: 101

Level: Error

Keywords: Classic

User: N/A

Computer: DESKTOP-VBJIQRP

Description:

The program Lightroom.exe version 10.1.0.10 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 12c

Start Time: 01d6d2987e67eaa7

Termination Time: 25

Application Path: C:\Program Files\Adobe\Adobe Lightroom Classic\Lightroom.exe

Report Id: e7ba3230-a1ed-408b-be97-a640c3636fff

Faulting package full name:

Faulting package-relative application ID:

Hang type: Unknown



Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Application Hang" />

<EventID Qualifiers="0">1002</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>101</Task>

<Opcode>0</Opcode>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2020-12-15T04:14:51.0952262Z" />

<EventRecordID>722</EventRecordID>

<Correlation />

<Execution ProcessID="0" ThreadID="0" />

<Channel>Application</Channel>

<Computer>DESKTOP-VBJIQRP</Computer>

<Security />

</System>

<EventData>

<Data>Lightroom.exe</Data>

<Data>10.1.0.10</Data>

<Data>12c</Data>

<Data>01d6d2987e67eaa7</Data>

<Data>25</Data>

<Data>C:\Program Files\Adobe\Adobe Lightroom Classic\Lightroom.exe</Data>

<Data>e7ba3230-a1ed-408b-be97-a640c3636fff</Data>

<Data>

</Data>

<Data>

</Data>

<Data>Unknown</Data>

<Binary>55006E006B006E006F0077006E0000000000</Binary>

</EventData>

</Event>

:)

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Optical Drive Issue

Hello Anak –

Appreciate your detailed return. Your added steps really helped.

Assuming I did the steps correctly, this is where I am now.

Screenshot 12 shows my CD Disc shortcut on my desktop.
Screenshot 10 shows the CD Drive shortcut listed in the “Send to” listing.
Screenshot 11 shows the “Send to” listing after the steps were taken, but the CD drive name is not listed.

So, it appears the steps did not work for me. And, I did try the steps, “If it still won’t do ……” and still no luck.

What do you think?

JerryA