Windows 10: Apple Mobile Device USB Driver

Discus and support Apple Mobile Device USB Driver in Windows 10 Drivers and Hardware to solve the problem; I need help with getting my laptop, running Windows 10 to recognize my IPod Classic 160gb. It will recognize my IPad through Bluetooth but ITunes... Discussion in 'Windows 10 Drivers and Hardware' started by Corrina C, Apr 18, 2019.

  1. Corrina C Win User

    Apple Mobile Device USB Driver


    I need help with getting my laptop, running Windows 10 to recognize my IPod Classic 160gb. It will recognize my IPad through Bluetooth but ITunes won't recognize my IPod Classic (with no Bluetooth, of course!). So far I have done the following:


    1. Restarted everything;

    2. Removed ITunes and reinstalled it several times;

    3. Updated Windows 10 to the latest updates;

    4. Called Apple support who advises that it's a Windows issue and I need "Apple Mobile Device USB Driver" on my laptop.


    How do I get Apple Mobile Devise USB Driver on my laptop?! Help?!


    Thanks,

    Corrina

    :)
     
    Corrina C, Apr 18, 2019
    #1

  2. Apple Mobile Device USB Driver unable to install

    Thank you so much, I didn't even need to click on the 'Have disk' option as the Apple Mobile Device USB driver appeared in the list. All sorted, very grateful for your help. Apple Mobile Device USB Driver :)
     
    BeigeToast x, Apr 18, 2019
    #2
  3. Time Lady Win User
    Apple Mobile Device USB Driver unable to install

    Try this:

    Right-click the Apple Mobile Device entry in Device Manager>Universal Serial Bus controllers and choose Update Driver Software.

    • Select "Browse my computer for driver software."

    • Select "Let me pick from a list of device drivers on my computer."

    • Click the Have Disk button. Note: If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and then click next. The Have Disk button should then appear.

    • Click the Browse button and navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.

    • Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers.
    instead).

    • Click Open in the Have Disk window. Then, click Next and then Click Finish. Windows will install the driver.
     
    Time Lady, Apr 18, 2019
    #3
  4. Graeme.P Win User

    Apple Mobile Device USB Driver

    Apple Mobile Device USB Driver unable to install

    Hi there, thanks for your question.

    Please see the below Apple Support article:

    If iTunes doesn't recognize your iPhone, iPad, or iPod

    You can try the troubleshooting steps under the Windows PC section. It suggests reinstalling your drivers in a few different ways, but at the bottom of the page it suggests trying a different USB cable or contacting Apple Support if the problem persists.

    Contact - Official Apple Support

    Please let me know if you need further support! Thanks!

    Note: Non-Microsoft websites are linked. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
    on the site before you decide to download and install it.
     
    Graeme.P, Apr 18, 2019
    #4
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Apple Mobile Device USB Driver

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