Windows 10: Application Error 1000 - Game randomly crashes after playing for a few minutes Black Desert...

Discus and support Application Error 1000 - Game randomly crashes after playing for a few minutes Black Desert... in Windows 10 BSOD Crashes and Debugging to solve the problem; Fresh install of windows 10. Updated to latest drivers/Windows Updates. Memtest ok, hardware check ok, processor temperature check ok, GPU temp OK.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by kingcluck, Jan 2, 2020.

  1. KINGCLUCK
    kingcluck Win User

    Application Error 1000 - Game randomly crashes after playing for a few minutes Black Desert...


    Fresh install of windows 10. Updated to latest drivers/Windows Updates. Memtest ok, hardware check ok, processor temperature check ok, GPU temp OK.


    The game is Black Desert Online, run through steam.


    ERROR LEVEL

    Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0x00000000
    Fault offset: 0x0000000000000000
    Faulting process id: 0x4b0
    Faulting application start time: 0x01d5c1a7ad743899
    Faulting application path: bad_module_info
    Faulting module path: unknown
    Report Id: e1c4c45b-0036-4fd6-82ef-ea1ef77377c3
    Faulting package full name:
    Faulting package-relative application ID:



    I've also gotten this one a few times.


    Faulting application name: xcoronahost.xem, version: 3.5.0.42, time stamp: 0x5be55832
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000409
    Fault offset: 0x0b9e033c
    Faulting process id: 0x5dc
    Faulting application start time: 0x01d5c156969472c5
    Faulting application path: E:\Steam\steamapps\common\Black Desert Online\bin64\XC\NA\2\xcoronahost.xem
    Faulting module path: unknown
    Report Id: b5f4045a-8dfb-4eff-b7e5-9a79b3637bcf
    Faulting package full name:
    Faulting package-relative application ID:


    INFORMATION LEVEL

    Fault bucket 1583869490661074995, type 4
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: bad_module_info
    P2: 0.0.0.0
    P3: 00000000
    P4: StackHash_0000
    P5: 0.0.0.0
    P6: 00000000
    P7: 00000000
    P8: PCH_84
    P9:
    P10:

    Attached files:
    \\?\C:\Users\kingc\AppData\Local\Temp\WERF28B.tmp.WERDataCollectionStatus.txt
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER24B.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER25C.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER259.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER269.tmp.txt

    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_bad_module_info_51754d3881ae22b633a1547e4cdd56226cc5_85207d7d_acfbfe6e-d5ab-48da-b5d3-0f02356050dd

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: e1c4c45b-0036-4fd6-82ef-ea1ef77377c3
    Report Status: 268435456
    Hashed bucket: 48565509f28d3c5915fb08e8f96ea833
    Cab Guid: 0


    PLEASE HELP!! I've been troubleshooting this for weeks.

    :)
     
    kingcluck, Jan 2, 2020
    #1
  2. ANDROX
    Androx Win User

    BSoD while playing black desert online


    I have been having this crash happen for a while. I have replaced my harddrive as well as replaced my hdd. After replacing my hdd and my video card it seemed to work for a while with no problems playing games like world of warcraft, but the first time I tried to play black desert online again the BSoD happened again after playing for a short time.

    When it happens I am usually streaming music and in a voice chat program like mumble or skype. The screen goes BSoD but I can still hear the voice chat as well as the music I am streaming. I then hard shutdown my system and repower up and everything usually works fine until next time i try to play black desert online.

    Please help? i have fallen in love with having 2 monitors and would love to get this fixed.
     
    Androx, Jan 2, 2020
    #2
  3. VALKYRJA1002
    valkyrja1002 Win User
    How do I solve this error that frequently crashes my game? (the exception unknown software exception (0xc0000417) occurred in the application at location 0x0682b6fc)

    Lately, when I am playing Black Desert Online (an MMO which I launch via Steam) I will be able to play the game normally for a few minutes before having an error message appear on my screen that says:

    "the exception unknown software exception (0xc0000417) occurred in the application at location 0x0682b6fc"

    Terminating the program is the only option I am given. The game takes a long time to start up so having to constantly restart the game is quite irritating. I have tried reinstalling the game and verifying the game cache on Steam but no luck. Any suggestions
    would be greatly appreciated!
     
    valkyrja1002, Jan 2, 2020
    #3
  4. BRINK
    Brink Win User

    Application Error 1000 - Game randomly crashes after playing for a few minutes Black Desert...

    Free Play Days: Black Desert and Puyo Puyo Champions for Aug. 15 to 18

    Source: Free Play Days: Black Desert and Puyo Puyo Champions - Xbox Wire

    Tweet



    — Twitter API (@user) View on Twiiter
     
    Brink, Jan 2, 2020
    #4
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Application Error 1000 - Game randomly crashes after playing for a few minutes Black Desert...

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