Windows 10: Applications crash during file open dialogs

Windows10 Home

Version 10.0.17134

In Chrome and in Cybershot PowerDirector17 (a video editor application), when I try to change a path (switch from one directory to another) in a file open dialog, the application crashes. It's so bad I don't use Chrome (Liking Edge a lot) but I can't do without the video editor so I need to find an answer on how to prevent this from happening. Curiously, the problem does not happen when using file dialogs in Edge, nor in the majority of applications on my PC. It's really just these 2 apps. Would appreciate any suggestions.

:)

 

File Open/Save Dialog crashing application that triggers it

Ever since the Windows 10 Creators Update installed itself onto my computer, whenever I try and use the File Open/Save dialog, the application that I am using it within will crash.

For example, if I want to attach a file to an email, Chrome will crash. If I want to open an image in Paint, Paint will crash. If I've spent a couple of hours in Microsoft Word writing a new resume and then go to save it, Word will crash (yes, this happened).

I downloaded a program called DebugDiag 2, and used it to track MS Paint while I caused the application to crash. I was given 2 exception ID's:

0XC000001D

0XC000041D

The File Open/Save dialog won't cause Edge to crash, nor will it cause Firefox to crash. I compared the dialog in Edge with the one shown in Firefox, to see if there are some shortcut that Firefox isn't loading, that other applications might be trying to
load, and it's causing them to crash. The 2 that I noticed are "Camera" and "Photos". The Camera shortcut tries to open my camera (of which I don't have one), and the Photo's one tries to connect to some online service, that I haven't set up. So these two
shortcuts could very well be what is causing other applications to crash.

Does anyone have any ideas that could help me?

Thanks,

Luke

Edit:

I have just opened MS Paint as Administrator, and I was able to use the File Open/Save dialog perfectly fine! Obviously that's not a fix, but it's interesting to know

Edit 2:

I have noticed that when I first sign in, if I open up MS Paint and then use the File Open/Save dialog to try and open a file, it will pop up correctly, as expected. However, after around 30 seconds of the computer being turned on, the dialog will then make
the computer crash

Final Edit:

It turns out that in my case, the crashing was being caused by another application I had installed, Bins. Exiting that and disabling it from starting with Windows has fixed the problem

 

File Open/Save Dialog causing applications to crash

Seemingly ever since the Windows 10 Creators Update installed itself on my computer, I've been having issues when using the File Open/Save dialog. If I try and open a file, save a file, or upload a file to attach to an email, the application that I'm using will crash (whether it's Chrome, Word, Paint etc). Edge, however, works fine and weirdly, Firefox also works fine.

I have been doing some debugging, trying to figure out what it could be, but I'm running out of things to try.

I've tried the following:

• Resetting folder views to default
  
• Enabling "Show all Folders" in Folder View Settings
  
• Starting computer in safe mode (where the dialog would work just fine)
  

I have also run some tests using MS Paint. I downloaded an application called DebugDiag 2, and had that watch the mspaint process to capture the exceptions thrown when the application would crash. These are the ID's of those exceptions:

• 0XC000001D
  
• 0XC000041D
  

Still using MS Paint as my test application, if I ran it as an adminstrator, I was able to use the File Open/Save dialog perfectly fine, but closing the application then reopening as a normal user would then end with the application crashing upon trying to open a file.

Another thing I've noticed is that when I first sign into Windows, I have about 30 seconds where I can open MS Paint, and be able to use the File Open/Save dialog just fine. After that time, if I close the dialog and then try to use it again, the application will crash.

I've read online that this issue is sometimes caused by the File Open/Save dialog trying to show a folder that no longer exists, or is on an unreachable network drive. So with that in mind, I have restarted my computer (getting that 30 seconds of grace when I first sign in) to be able to open MS Paint, and save a new file to my downloads folder, in the hopes that it would update the "last used folder". Unfortunately, this didn't solve the issue.

Is there anything else I can try?

 

File Open/Save Dialog crashing application that triggers it

I too am having the same problem after Creator Update, I tried the troubleshooting steps above to no avail. Everything on my machine is up-to-date. Trying to Open a File dialog window crashes, Chrome,
snipping tool, Notepad etc..CTRL - O crashes the mentioned apps thus far..