Windows 10: Applications freeze when selecting network printer - windows 10

I have a user that when a network printer is selecting when attempting to print the application locks up and freezes. This is happening on Microsoft Office applications, adobe, or internet explorer. As soon as the user chooses the option to print and selects the printer the application would lock up. If another user logs into the computer the issue is not occurring. I attempting to restart the local print spooler, and check the spool folder in the System32 directory which did not resolve. Even restarting the computer does not help. The user is able to print if another network printer is selected. Has anyone come across this issue and have been able to resolve? Is there a local setting, file, or registry edit that will need to be adjusted for this user?

:)

 

Windows 10 upgrade will not allow access to network printers

Hi,

Thanks for posting your query on Microsoft Community.

This issue might related to permission to share printer.

I suggest you to remove the network printer and try adding it again and check if it helps

Follow the below steps:

Step 1: Make sure that, the printer is shared on the network in the primary computer.

Step 2: Remove the network printer.

a) Type Devices and printer in the search area on the task bar and select
Device and Printer.

b) Select the printer and click on
Remove Device button.

Step 3: Restart your system.

Step 4: Add the network printer
again.

a) Type Devices and printer in the search area on the task bar and select
Device and Printer.

b) Click on Add Printer.

c) Let Windows scan for the printer and if detected select the printer and click Next. If the
printer is not listed click "The printer that I want isn't listed" and skip to add printer by name or TCP/IP address.

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

printer won't work on network but will over usb

his printer has a built-in print server.

What you need to know what ip is being give to the printer. Perhaps you can print a status sheet from the printer.

Then Go to printers in control panel

add a new printer

local printer attached, uncheck automatically detect and install PnP printer

create a new port, select standard tcp/ip port

a new window should open and enter the ip there where it says printer name or IP address (port name then should be also be filled as you go)

and pretty much follow the rest of the steps, you will need to install the printer drivers.


These steps is the easy, but not the right way.

The right way is to use the network option on the initial screw and search for the printer server...but that can be tricky to configure.

 

Network Printer NOT RECOGNIZED!

Hi Laura,

Thanks for posting your query on Microsoft Community.

To assist you better, please provide few details.

• 
  Is your printer is connected to wired or wireless network?
  
• 
  Are you able to view your printer on your network location?
  

I would suggest you to try running Printer troubleshooter and check if it helps.

Follow the below steps:

• 
  Type troubleshooting in the
  Search area on the taskbar.
  
• 
  Click on View all on the left panel of the Troubleshooting Windows.
  
• 
  Select Printer.
  
• 
  Follow the on screen instruction.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.