Windows 10: Apply Windows 10 Home to Pro Upgrade on Replacement Machine

Discus and support Apply Windows 10 Home to Pro Upgrade on Replacement Machine in Windows 10 Updates and Activation to solve the problem; Hi, Our CEO's Surface Pro was replaced under warranty. The original surface was licensed with Windows 10 Home, which we upgraded to Windows 10 Pro via... Discussion in 'Windows 10 Updates and Activation' started by Erick Sodhi erick.sodhi, Mar 30, 2020.

  1. Apply Windows 10 Home to Pro Upgrade on Replacement Machine


    Hi,
    Our CEO's Surface Pro was replaced under warranty. The original surface was licensed with Windows 10 Home, which we upgraded to Windows 10 Pro via Settings->System->About->Change product key or upgrade your edition of Windows. Prior to shipping the system for replacement, we did an image backup and upon receciving the new system restored that image. The problem we're facing it that Windows is complaining that it's running on hardware that is licensed for Windows 10 Home and we can't find any way to apply the previously-purhased upgrade to Pro. How do we go about a applying the upgrade through the store or b acquiring a license key?
    Cheers.

    :)
     
    Erick Sodhi erick.sodhi, Mar 30, 2020
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Mar 30, 2020
    #2
  3. Can't upgrade from Windows 10 Home to Pro

    Hi Bill,

    Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

    I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

    Download Windows 10

    After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
    step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

    • Press “Windows key + R” and type “slui 4” and press Enter.
    • Select the Region from the list and click Next.
    • Call the Toll-Free number provided on top and can activate via phone.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Mar 30, 2020
    #3
  4. MrGenius Win User

    Apply Windows 10 Home to Pro Upgrade on Replacement Machine

    Microsoft to make Windows 10 updates mandatory

    Well, at the moment at least, you can choose to defer upgrades. Under Settings > Windows Updates > Advanced options you need to check the box labeled "Defer upgrades". What does that do? Good question. The answer I've found might illuminate it to a degree.

    http://windows.microsoft.com/en-us/windows-10/defer-upgrades-in-windows-10

    I hear this only applies to Pro and Enterprise editions. But I can't verify that.
     
    MrGenius, Mar 30, 2020
    #4
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Apply Windows 10 Home to Pro Upgrade on Replacement Machine

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