Windows 10: Apps crashing after sleep mode

When I come back to my laptop after it being idle or sleep mode the windows I had open before are always black, unable to be clicked on or used until I cntrl alt delete and close them. Its quite annoying, any fix? Thanks!!

submitted by /u/Redrex003
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:)

 

Sleep mode

Hi Adam,

For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

• Have you made any updates to your computer before experiencing this issue?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you refer to this thread and follow the answer of Andre
Da Costa to troubleshoot the issue with sleep mode missing.

You can also refer to this article that was
created by Andre Da Costa to enable sleep mode.

Looking forward to you response.

 

app crashes but not in safe mode

Hello Mahmoud,

When an app is working in safe mode and it crashes when your PC is in normal mode, it means that there's a software conflict or problem that's causing it to crash. To better assist you, kindly answer the following:

• Have you recently installed a new app? We suggest that you uninstall the new app, and check if it helps resolve your concern.
• Do you have any other antivirus software installed on your PC? We suggest that you turn off any antivirus software installed on your PC, and see if you were able to run the app without any issues.
  
• Does it happen to a specific app only (the app mentioned above)? We suggest that you contact the software developer, or post in their forum for better assistance.
  

Please let us know if the issue is resolved or you need any further assistance.

 

sleep mode

Hi disgruntledWC,

There could be other settings on your computer that triggers your computer to go on sleep even though the sleep settings is set to never. To ensure that the sleep and display settings are properly set, I suggest that you look into the Advanced Power Settings.
Follow these steps:

• Open Control Panel and click Power Options.
• On your preferred plan, click Change plan settings.
• Click advanced power settings.
• Expand Sleep option, and make sure to set the following:

Sleep after : Never

Hibernate after : Never

5. Click Apply, then OK.

Please check also the screen saver option.

• Navigate to Settings > Personalization > Lock screen.
• Click Screen saver settings.
• Set your Screen saver to None.
• Click Apply, then OK.

Once done, please observe if your computer still goes to sleep mode after a few minutes of inactivity.

Looking forward to your reply.

Regards.